Customer Service Representative Contract

7 days ago

Dartmouth, Nova Scotia, Canada Westlake Full time

Summary
The function of this position is to provide customers with exemplary service in face to face interactions, over the phone and through email. The individual will maintain an organized desk and learn the basics of the products that we sell through on the job training. They will manage existing customer accounts and prospect new customers with the goal of selling Royal Building Solutions products.

Duties And Responsibilities
May include, but are not limited to, the following:

  • Complete all company safety training and commit to working safely in all manners of the position
  • Process customer orders, including custom orders, and price them accurately
  • Co-ordinate all orders for timely and cost efficient shipping
  • Process financial transactions according to credit procedures
  • Answer telephones and process/respond to email requests
  • Use the JDE system to process invoices and review/update receiving reports
  • Prepare quotes and follow up accordingly
  • Upsell existing accounts
  • Provide overall support and after sales service to customers
  • Other customer/administrative/warehouse duties as required

Education, Experience And Qualifications

  • High School Diploma
  • Post -Secondary Education an asset
  • Understanding of the role of Customer Service / Inside Sales and its relation to meeting day to day business objectives
  • Knowledge/experience in building supplies an asset
  • Ability to comprehend and follow branch business procedures
  • Ability to work well as a team and independently
  • Ability to identify and solve problems when required
  • Strong computer skills
  • "EXCEPTIONAL PHONE ETIQUETTE"
  • Exceptional verbal and written communication skills
  • Ability to work in a fast-paced, self-directed environment
  • JDE 9.0 experience an asset
  • Positive attitude along with a strong desire to learn and adapt to change
  • Experience working at a customer service desk/counter

WORK ENVIRONMENT
The noise level in the work environment is usually moderate as normally based in an office. May also result in exposure to fork lift traffic and a nosier warehouse environment. The role will require the daily use of stairs.

  • Customer Service Representative

    2 days ago

    Dartmouth, Nova Scotia, Canada Circle K Full time

    Store : 220 Victoria Rd., Dartmouth, Nova Scotia B3A 1W5Customer Service RepresentativeAs a Customer Service Representative, you will enjoy:  Flexible schedulesLarge, stable employerOpportunities for fast career advancementTask varietyWeekly payNight shift premiumEmployee discountScholarship programYears of service Recognition programSupporting temporary...

  • Customer Service Representative Contract

    1 week ago

    Dartmouth, Nova Scotia, Canada Westlake Corporation Full time

    Job DetailsCareer areaGeneral Management, Administration and SupportWestlake Royal Building ProductsPosition TypeFull TimeDate Posted12/05/2025LocationCA - Dartmouth, NSJob IDR30977ShareFacebookXLinkedInEmailApply NowCA - Dartmouth, NSSUMMARYThe function of this position is to provide customers with exemplary service in face to face interactions, over the...

  • Customer Service Representative

    4 days ago

    Dartmouth, Nova Scotia, Canada The Kids Fun Factory Full time

    The Kids Fun Factory indoor playground is looking for an energetic, polite, and organized person to fill the position of Customer Service Representative.Key Responsibilities:Provide outstanding customer serviceManage birthday party bookings, and ensure all details are organized and completed to the customers satisfactionMaintain inventory of retail...

  • Customer Care Representative

    2 days ago

    Dartmouth, Nova Scotia, Canada Johnson Controls Full time

    At Johnson Controls we are dedicated to protecting people and the environment. Our vision is to create a smart, safe and sustainable world. We care about healthy people, healthy places and a healthy planet. Be part of a team that builds sustainable building solutionsLet's Build a better Tomorrow TogetherWhat we offer: Competitive Starting Pay Paid...

  • Customer Service Representative

    4 days ago

    Dartmouth, Nova Scotia, Canada The Government of Nova Scotia Full time $1,684 - $1,884

    Competition # : 47682 Department: Service Nova ScotiaLocation: Multiple LocationsType of Employment: PermanentUnion Status: NSGEU - NSPG Closing Date: ​14-Jan-26 ​ (Applications are accepted until 11:59 PM Atlantic Time) Hiring Pool Information Please note: This is a Regional Hiring Pool which will be used to fill multiple Full Time and Part...

  • Counter Customer Service Representative

    1 week ago

    Dartmouth, Nova Scotia, Canada GRAYBAR CANADA Full time

    Graybar Canada is looking for people with a desire to start a long-lasting career at one of the oldest and largest wholesale electrical distributors in Canada.Graybar Canada is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management and...

  • Customer Service Representative

    1 week ago

    Dartmouth, Nova Scotia, Canada EssilorLuxottica Full time

    Requisition I*D*:911081Position: Full-TimeTotal Rewards: Benefits/Incentive InformationIf you've worn a pair of glasses, we've already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision...

  • Contracts Manager

    2 days ago

    Dartmouth, Nova Scotia, Canada Ultra Maritime Full time

    *Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies.*Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised...

  • Contracts Manager

    9 hours ago

    Dartmouth, Nova Scotia, Canada Ultra Full time

    Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies.Step into a world where cutting-edge technology meets unparalleled expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are utilised on...

  • Customer Service/Inside Sales

    4 days ago

    Dartmouth, Nova Scotia, Canada Atlantic Digital Reproductions Full time

    Job OverviewWe are seeking a dynamic and customer-focused Customer Service Representative to join our team. This role involves engaging with clients, managing accounts, and supporting business development initiatives. The ideal candidate will possess excellent communication skills, a strong understanding of sales processes, and the ability to work...