Social Worker

Position Type

Full Time Permanent

Number of Vacancies

3

Posting Date

October 10, 2025

Expiry Date

October 24, 2025

Posting Type

Internal & External

Supervisor

Manager, Allied Health, Service and Care Pathways

Location

• Main Location: 4020 Dundas Street, Toronto, Ontario
• You may be required to work at any site

Short Description

You'll be joining Access Alliance as part of a unique collaborative team-based primary care initiative across the Mid-West Toronto OHT region. Through this work, hospitals, family practices, and community health partners are strengthening primary care attachment, helping more people connect with family doctors, nurse practitioners, and care teams in their community. In this role, you'll contribute to building a stronger, more coordinated health system.

Access Alliance Multicultural Health and Community Services (AAMHCS) is a Community Health Centre that aims to provide services and addresses system inequities to improve health outcomes for the most vulnerable immigrants, refugees, and their communities. The Centre envisions a future in which Toronto's diverse communities achieve health with dignity.

We are looking for a thoughtful, empathic, and organized person to be part of the Centre's interdisciplinary health services team and work within a collaborative model of clinical and allied health practice, program planning, implementation and evaluation. The Social Worker provides assessment, case management and co-ordination, short and long-term counseling and where appropriate advocacy for clients and community members. The position works with all Centre clients, including women, children, youth, adults, seniors and 2SLGBTQI+, who are newcomers, immigrants, refugees and who face multiple and complex health and social issues.

Detailed Description

Responsibilities:

• Brief and short-term trauma-informed counselling for clients.

• Support newcomers with mental health needs in any context; culturally appropriate approaches; trauma informed practice; integrating promising and emerging practices.

• Client care coordination, including orientation, assessment, referrals to internal and external resources, case management and discharge planning.

• Participate actively in the Centre's interdisciplinary team, supporting integrated approaches to client services based on social determinants of health.

• Establish and maintain links with organizations and groups in the community.

• Work with community groups and organization to identify service gaps and needs.

• Network, liaise and jointly advocate with organizations and community groups addressing issues identified by clients and/or community.

• Participating in primary health care program and service delivery within the broader. community context in partnerships with other institutions as may be required from time to time.

• Participating in all organizational systems and structures as required including but not limited to, quality assurance and performance evaluation.

• Ability to travel and provide services throughout the City, at designated sites, and to work flexible hours, including evening and weekend shifts when required/scheduled.

Skills and Qualifications:

Required

• Master's degree in social work and registration or eligibility for registration with the Ontario College of Social Workers and Social Service Workers.

• Thorough familiarity and work experience with therapeutic methods and practices based upon a health promotion model.

• Excellent case management, casework, counselling, crisis intervention, group facilitation skills.

• Travel within Toronto and work flexible shifts including evenings and Saturdays.

Preferred

• Excellent networking and partnership development skills and interest in health promotion and research.

• Minimum 3 years full time work experience in clinical counselling.

• Strong computer literacy (word processing, internet, data entry in Windows applications, electronic medical record charting).

• Extensive knowledge of issues related to working with refugees, recent immigrants and undocumented populations, particularly low-income, S2LGBTQI+, and racialized groups.

• Superior interpersonal, communication (written and verbal), problem-solving, organizational, time management and self-care skills.

Asset

• Strong understanding and a commitment to the principles and underlying values of community health and community health centers.

• Ability to work collaboratively within the interdisciplinary health care team which includes physicians, nurses, dietitians, health promoters and community workers.

• An interest and commitment to working in a low-income, multilingual, multiracial community.

Salary: 63,337 – 76,394 / Annual (pro-rated to part time hours)

Duration: Permanent

Hours: 35 hours/week

Classification: Community Health Promoter

Bargaining Unit: United Food and Commercial worker, Local 175

Access Alliance offers comprehensive group benefits coverage, annual vacation entitlement, cumulative sick leave entitlement, employee assistance programs. Access Alliance is a HOOPP employer.

Please be advised that our organization requires all staff, students, and volunteers to be fully vaccinated against COVID 19. Proof of vaccination can be obtained from the Ministry site.

Application Method

Please note that a criminal background check (Vulnerable sector) will be conducted for this position.

We encourage applications from individuals who reflect the broad diversity of communities we work with, including those from racialized and 2SLGBTQI+ communities.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance.

Access Alliance encourages a scent-free environment. Employees, students, volunteers, and visitors are asked to refrain from wearing fragrances and other scented personal care products (i.e. perfumes, lotions, hairspray, etc.) while at the Centre.