Quality Assurance Analyst 2

All Manitoba Liquor & Lotteries employees may apply. Manitoba Liquor and Lotteries is committed to Diversity, Equity and Inclusion. We strive to hire a workforce that reflects the community we serve. Employment equity will be considered therefore applicants who identify as women, Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply.

If you require an accommodation at any time during the recruitment process, please let us know how we can meet your needs.

The Quality Assurance Analyst 2 is responsible for working closely with IT and business stakeholders to plan, design, develop and execute effective functional system tests to ensure compliance with system requirements, system specifications and with technical and industry standards. The incumbent performs quality assurance testing on large, complex, mission critical applications and systems; however project assignments will vary in number, size and complexity depending on business needs. The incumbent also administers the IT Change Management function.

• Apply Software Quality Assurance testing standards and methodologies to ensure software and applications meet business requirements, meet systems goals, and fulfill end-user requirements, and identify and resolve systems issues.
• Evaluate, plan, design, develop and deploy testing techniques for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.
• Exhibit and establish a culture of quality software testing.
• Collaborate with analysts, developers, system owners, Internal Audit and gaming industry regulators in the testing of software programs and applications.
• Translate business requirements and conceptual designs into well designed and documented test plans, scripts, cases, and scenarios that will determine optimal system performance according to specifications and in accordance with industry standards.
• Ensure stakeholders underlying needs, concerns and work environment are understood.
• Work with stakeholders to ensure QA test strategies, plans, cases and scenarios meet requirements.
• Lead and participate in all phases of system solution testing as required.
• Conduct various types of application testing as needed, such as system, unit, regression, load and acceptance testing methods.
• Prepare estimates of time and resources required to perform quality assurance testing on projects.
• Analyze formal test results in order to discover defects, bugs, errors, configuration issues, and interoperability flaws and collaborate with business and technology specialists to identify corrective actions for test issues.
• Produce reports and documentation for testing efforts, results, activities, data, logging and tracking.
• Provide input into the development and management of QA test practices and standards.
• Stay aware of current and developing trends in software quality assurance, best practices, tools and techniques and software testing technology advances.
• Participate in assigned education programs as requested.
• Participate as secondary testers by providing instruction and support with regards to test plans, test cases, and test scripts as required.
• Attend meetings as required.
• Support and comply with Corporate Social Responsibility, policies, procedures, and practices.
• Complete required courses and video training.
• Other related duties as assigned.

• Completion of a recognized degree or diploma in an IT related discipline, or an equivalent combination of education, certification and experience.
• A minimum of four years' experience analyzing and testing software applications, with an emphasis on planning, developing and executing functional systems tests.
• Strong knowledge of system testing and software quality assurance best practices and methodologies.
• Ability to work with a high degree of accuracy and attention to detail.
• Knowledge of gaming software and hardware is an asset.
• Intermediate skills in Microsoft Office (Word, Excel, Outlook and Visio).
• Continuous upgrading & learning to remain current in information technology and quality assurance practices.
• The core competencies for this position include achieving quality results, adaptability/managing change, communication, customer service, decision making and problem solving, integrity and building trust, teamwork and cooperation and valuing diversity. Leadership competencies include building strategic performance, coaching and developing, influencing and leading. These competencies are deemed important for the success of the position and organization.
• Satisfactory work performance in the preceding twelve (12) months is a requirement. Attendance rate will be a factor in the pre-screening process.

• Experience with issue tracking and automated testing tools is an asset
• Expertise in Liquor and Gaming Authority of Manitoba (LGA) legislation and technical standards, or other regulated industry, is considered an asset.
• Accreditation in Information Technology Infrastructure Library (ITIL) Service Level Management is an asset.
• Experience with working in a project environment is an asset.
• Training and experience in business analysis is an asset.
• ISTQB certifications in QA practices would be an asset.
• Previous experience in gaming, retail and/or distribution industries, ERP systems, business analytics, finance or human resources functions are an asset.
• Enrollment or completion of a recognized software quality testing certificate is an asset.

*** Testing may form part of the screening/selection process. Circumstances may arise where the bulletin may need to be withdrawn or the number of positions may need to be increased.

We thank all interested applicants, however, only those selected for interviews will be contacted.

A Great Place to Work Enjoy fantastic benefits with our Total Rewards package

Work/Life Balance and Wellness

• Discretionary Time: Up to 10 paid discretionary leave days per year, depending on bargaining unit. Employees can carry forward discretionary leave days each year for a total of up to 50 days.
• Hybrid Work Model for Eligible Positions: Remote/Office work for eligible positions.
• Flex Time: Flexible shifts and work hours for eligible positions.
• Maternity and Parental Leave: Top-up of E.I. maternity leave benefits to 93% of employee's basic earnings for 17 weeks.
• Fitness Allowance Reimbursement, depending on bargaining unit: Up to $250 per year that can be used to cover gym memberships, fitness equipment, and more.
• Computer Purchase /Fitness Purchase Program: Interest free loans for employees purchasing computer equipment to increase computer literacy, learning, and professional growth, or to purchase fitness equipment for personal health and wellness.
• Diversity and Inclusion: Our Diversity, Equity and Inclusion Committee is made up of employees from across the organization who are passionate about bringing diversity and inclusion to life.
• The Together Project: At Liquor & Lotteries, Caring is part of our corporate culture - we care for each other, our partners, and our community The Together Project represents the charitable efforts of the corporation and its employees working together to enrich the lives of Manitobans. Employee charitable activities are eligible for reward benefits.

Vacation

• Accrue up to 10 paid vacation days per year during the first 2 years of employment.
• Accrue 15 paid vacation days per year after 3 years of employment.
• Accrue 20 paid vacation days per year after 5 years of employment.
• Accrue 25 paid vacation days per year after 9 years of employment.
• Accrue 30 paid vacation days per year after 19 years of employment.

Retirement Savings Plan

• Defined Benefit Pension Plan: Guaranteed lifelong monthly payment at retirement provides great security for employee's long-term strategy.
• Voluntary Group Registered Retirement Savings Plan

Health Insurance and Benefits

• Customize your Plan: Choose from a variety of options to best fit your needs. Includes coverage for prescription drugs, vision, dental, ambulance, extended health options and more for you and your eligible dependents. Health Spending Account: Depending on the option you choose, you may receive up to $1,750 towards eligible medical or dental expenses.

Flex Credit: Depending on the bargaining unit and status, you may be provided with a Flex Credit amount to purchase some or all of Group Life Insurance, Accidental Death and Disablement Insurance & Dependent Life Insurance.

World-wide Travel Health Benefits

Employee & Family Assistance Program (EFAP): Free professional wellness support for employees and their immediate family member

Training and Development

• Educational Assistance: Tuition reimbursement for eligible employees.
• Training: Variety of courses and programs to support skill and professional development.
• Career progression: Internal job posting system that provides opportunities for a variety of career paths.
• Apprenticeship and skilled trade training: Programs offered in partnership with educational institutions such as RRC Polytech, the University of Winnipeg, and the University of Manitoba.

Discounts and Rewards

• Employee Rewards & Recognition Program: Points-based program recognizing employees for earned and nominated achievements such as long-service, going above and beyond, and community volunteer work.
• Discounts: Employees receive exclusive discounts from a variety of retailers, entertainment venues, and service providers.