Current jobs related to Customer Service Representative - Markham, Ontario - Chubb

  • Customer Service Representative

    6 minutes ago

    Markham, Ontario, Canada Parsons Corporation Full time

    In a world of possibilities, pursue one with endless opportunities. Imagine NextAt Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential....

  • Customer Service Representative

    2 minutes ago

    Markham, Ontario, Canada BGIS Full time $42,270 - $55,000

    Who We AreAt BGIS Sustainable Cleaning Solutions, we are dedicated to providing environmentally responsible and high-quality cleaning services. Our mission is to create healthier, cleaner environments for our clients while minimizing our ecological impact. As a leader in sustainable cleaning practices, we prioritize the use of eco-friendly products,...

  • Customer Service Representative

    9 minutes ago

    Markham, Ontario, Canada Logistic Specialty Freight Full time

    As a Customer Service Representative, you are responsible to provide outstanding service to our client's customers by; scheduling deliveries, handling general inquires, addressing concerns/issues, listening to complaints, troubleshooting problems, and communicating necessary information to our delivery crews.A typical day would include:Contacting customers...

  • Customer Service Representative

    7 minutes ago

    Markham, Ontario, Canada Neighbour Express Full time

    Neighbour Expressis a Canada-based logistics company specializing inmedium and large e-commerce parcels (5–150 kg), providing nationwide service coverage and working closely with multiple leading cross-border and domestic e-commerce platforms. We are committed to deliveringstable, traceable, and professional logistics servicesthrough an efficient delivery...

  • Customer service representative

    8 minutes ago

    Markham, Ontario, Canada Chat Insurance Full time

    Job SummaryMandarin/Cantonese Customer service representative - Personal and commercial line InsuranceCHAT InsuranceFull-timeHybrid | Markham, ON, CanadaThe OpportunityBuild and grow your P & C insurance career with us Here at CHAT Insurances, We committed to the growth and development of our brokers and employees. CHAT is one of the best Large P & C...

  • Customer Accounts Representative

    4 minutes ago

    Markham, Ontario, Canada belairdirect Full time

    Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...

  • Client Service Representative

    10 minutes ago

    Markham, Ontario, Canada Verrin Consulting Group Full time

    We are seeking a Client Service Representative to support our continued expansion in North York, ON. Our organization is a performance-driven, team-focused firm, and we are proud to have been entrusted with introducing the newest product innovations from a leading telecommunications provider.In this role, you will contribute directly to the customer...

  • Patient Service Representative

    2 minutes ago

    Markham, Ontario, Canada Intermountain Health Full time US$18 - US$23

    Job Description:The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer...

  • Customer Care Representative

    1 minute ago

    Markham, Ontario, Canada Rubicon Path Full time

    Our Client is one of North Americas most experienced submetering providers, who brought turnkey solutions to our clients for over 15 years. They help customers effectively manage their utility consumption as we supply, install, and remotely read electricity, water, and thermal submeters. Across all building types, retrofit or new construction, they have the...

  • Accounts Receivable Representative

    9 minutes ago

    Markham, Ontario, Canada YYZ PLUMBING Full time

    Company DescriptionFast growing commercial Plumbing and Mechanical service companyRole DescriptionThis is a full-time, on-site role for an Accounts Receivable Representative located in North York, ON. The Accounts Receivable Representative will be responsible for various daily tasks including processing invoices, managing cash collection activities, and...

Customer Service Representative

60 minutes ago

Markham, Ontario, Canada Chubb Full time
Description

The main function of this role is to provide quality service to our policyholders, Regional Offices, and other departments within the Head Office, as well as working with our US counterparts. In this role, you will solve customer issues, help achieve customer's expectations and handle all customer-facing service procedures, documenting policies and standards and set clear customer goals. The employee will learn all the company policies, procedures, products, customer support systems and learn how to service customer inquiries. 

Job duties and responsibilities include:

.

  • Analyze and Respond to Policy Holders for Life, Accident and Health products, make online single day record adjustments (name, address, beneficiary). 

  • Process necessary documentation received to maintain accurate files and ensure that policy holders receive necessary documentation in return for their files.

  • Ensuring a high standard of customer experience is delivered

  • Collaborate with Internal Teams: Work closely with other departments, such as underwriting and claims, to resolve policyholder issues and ensure seamless service delivery.

  • Identify and Escalate Issues: Recognize potential discrepancies or complex cases and escalate them to the appropriate team or supervisor for resolution while maintaining clear communication with the policyholder.



Qualifications

Our preferred candidate will have the following:

  • Bachelor's Degree or equivalent work experience

  • Experience in insurance industry preferred

  • Bilingual – in English and French (written and verbal) preferred

  • Working knowledge of Microsoft Office Products Excel Word Advanced use of Outlook, Macros.

  • Excellent verbal and written communication and interpersonal skills

  • Proven sound judgment and ability to problem solve 

  • Ability to prioritize and manage escalations