Wireless Retail Sales Associate

9 hours ago

Scarborough Village, Ontario, Canada Value Mobile Cellular Point Full time

Job description

We're currently hiring for Full Time Position of Sales Associate to join our team. Prior experience in Wireless is appreciated.

Locations:

  • Chartwell - Must have fluency in Mandarin / Cantonese

Job Duties & Responsibilities:

  • Ability to sell wireless products and plans and best describe them to the customer
  • Assess customer needs with respect to the purchase of wireless products, billing inquiries, and equipment/technical challenges
  • Ability to stay current with changes in offers/promotions, new products, services and policies to maintain high level product knowledge and services
  • Providing exceptional customer support to both current and prospective clients
  • Handle requests, questions and any issues in a positive manner
  • Process sales and enter refund of orders on a daily basis
  • Receive and manage the inventory processes
  • Review Sales reports on a daily basis

Any other duties as may be assigned by Management

Technical Knowledge & Skills:

  • Product knowledge abilities
  • Strong understanding of customer needs and competition
  • Exceptional influencing and relationship building skills
  • Strong vision and analytical skills
  • Strong negotiating skills
  • Team Player
  • People Skills
  • Ability to work in a fast paced environment
  • Well-rounded and tech savvy

Language Ability:

Must have good verbal communication skills in English and Mandarin / Cantonese

Education and Experience:

  • High School Diploma or Bachelor's Degree
  • Wireless Experience shall be an asset

Salary: $17.85 per hour + Commissions + Bonuses and Incentives/Employee Discounts

Job Types: Full-time, Permanent

Pay: $17.85-$18.50 per hour

Benefits:

  • Store discount

Work Location: In person

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