UX/UI Designer

About ProtoProto is bringing secure AI to everyone. We specialise in local languages and end-to-end AI workflows for complex usecases such as anti-scam centres, institutional knowledge advisors, and patient experiences. These deployments require on-premise architectures, networks of AI agents, and customised voice models to include every citizen. Our inclusive AI mission has grown a global team from Canada to the Philippines to Rwanda — driven by our service to central banks, financial institutions, and healthcare networks. Our deployments have earned the trust of partners like the Gates Foundation and regional development banks. The Proto platform continues to evolve as the AI communications backbone for our clients — within strict compliance to our SOC2 Type II, ISO27001, GDPR, and HIPAA certifications.About the teamProto’s team is extremely global with 80% BIPOC (Black, Indigenous, and Persons of Colour) and 50% female management working across 15+ countries. We’re a remote team of self-starting and entrepreneurial SaaS engineers, operations and growth professionals. Our remote team follows established processes for cross-cultural and timezone collaboration, with opportunities to periodic in-person work opportunities.Key ResponsibilitiesB2B SaaS AI-based product design (this is a general description of our product, any experience with such products specifically, including any chatbot related products, is a plus)Design & Prototype: Conceptualize, design, and iterate on user-centric interfaces for the Proto.cx platform. This includes creating user flows, wireframes, mockups, and high-fidelity, interactive prototypes.User Research: Collaborate with the product team to understand user behavior, gather feedback through usability testing, and translate insights into design improvements.Design Systems: Contribute to and maintain our design system to ensure consistency, scalability, and efficiency across the entire product suite.Cross-Functional Collaboration: Work closely with product managers, engineers, and customer experience specialists to define requirements, solve problems, and deliver a polished, cohesive product experience.Stay Current: Keep up-to-date with the latest UI/UX trends, techniques, and technologies, and be a vocal advocate for user-centered design principles within the company.QualificationsMust have product example in the portfolio where we can check online. Please indicate URLs on your resume/profile for our checking.Proven experience as a UX/UI Designer, Product Designer, or a similar role, with a strong portfolio showcasing your design process and outcomes for web applications (B2B or SaaS experience is a huge plus).Proficiency in modern design and prototyping tools such as Figma.Solid understanding of user-centered design principles and methodologies.Experience creating and maintaining design systems.Working knowledge of front-end technologies (HTML, CSS). While this is not a pure development role, you should be able to understand and communicate effectively with engineers.Excellent visual design skills with a keen eye for detail, typography, and color.Strong communication and collaboration skills, with the ability to articulate design decisions clearly.A self-starter who is comfortable working in a remote, fast-paced, and global team environment.Proto.cx is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Proto is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.