Community Services Operator I- Closes Sept 23

**POSITION TITLE:
Community Services Operator I

**REPORTS TO:
Community Services Lead Hand

**WAGE**:
CUPE Local 812 - Wage Band 191-220 (2024 Job Rate $32.30/hr)

**STATUS**:
Permanent Full Time

**Position Summary**

The Community Services Operator I operates and maintains various Community Services facilities, including arenas, sports fields, parks, green spaces and related amenities to ensure a safe and enjoyable experience for the public and renters. Due to the nature of the work, the duties will vary depending on the time of year and the facility.

**Key Duties and Responsibilities**
- All duties outlined in the Community Services Labourer position.
- Under the direction of the Lead Hand, prioritize work and projects related to supplies, equipment, policies, procedures, and safety.
- Monitors scheduled recreation facility events, bookings and activities, and arranges supply of associated equipment.
- Provides a high level of customer service through positive communications and interactions with public and other staff; monitors customers and enforces arena and facility rules & regulations.
- Installs and removes ice and installs ice markings in the arenas.
- Maintains ice surface throughout the season by flooding, shaving, patching holes, depth tests and edging.
- Cleans and maintains facilities by sweeping floors, washing windows, emptying garbage, and walkway snow removal.
- Maintains safe facilities and equipment; includes checking furnaces and refrigeration plant, assisting with draining oil from heat exchanger, painting, replacing arena glass, and testing back up power.
- Maintains all outdoor recreational facilities.
- Installs, maintains, and repairs irrigation systems.
- Installs, maintains, and repairs parks, playground areas and equipment.
- Picks up litter and garbage around arena, parking lot, and in all facilities.
- Maintains community parks and cemeteries by aerating, power raking, mowing, fertilizing, irrigating, trimming, edging, planting and pruning trees, and general maintenance.
- Performs routine vehicle and equipment maintenance such as checking fluids, greasing, cleaning, and changing air filters, belts, blades and oil.
- Follows daily work plans as directed.
- Provides guidance, in-house training, instruction and support to seasonal or temporary staff. Coordinates and monitors duties performed such as mowing, weed trimming, daily equipment maintenance, and safe operation of equipment.
- Maintains and updates records such as daily incident reports, mowing checklists, procedure manuals and other checklists as determined. Participates in daily safety meetings, like a tailgate safety meeting.
- Performs related duties in setting up for special events.
- Ensures safety and compliance with Municipal codes of conduct, facility rules, policies, and Alberta legislation.
- Inspects, monitors, maintains, and remedies hazards in sports fields, playgrounds, facilities, and other related amenities.
- Provides minor maintenance to recreation facilities as required.

**Knowledge, Abilities and Skills**
- Knowledge of ice making and maintenance practices and procedures.
- Knowledge of turf and playground maintenance practices and procedures.
- Knowledge of the safe work practices involved in maintaining ice plant and building systems.
- Ability to verbally communicate effectively.
- Ability to provide strong customer service to the public and renters, while encouraging a safe and fun environment.
- Ability to learn new skills based on training from a variety of sources.
- Ability to learn to operate assigned equipment in a safe and efficient manner.
- Basic Computer Skills.

**Education and Experience**

This position requires the following minimum qualifications:

- Must possess a valid Class 5 Alberta driver’s license in good standing.
- High School Diploma or equivalent.
- Active First Aid/CPR/AED, WHMIS, Propane Handling certificates.

The following would be considered an asset:

- Possess or be willing to obtain additional courses including Arena Operator I & II, Building Maintenance I & II, Custodial Care, Parks and Sports Fields I & II, Fall Arrest and Scaffolding Awareness.
- Experience in Parks and Recreation.
- Experience in ice facilities operations.
- Ice resurfacing certification or equivalent training.
- Knowledge of safe mower operation and safe operation of other lawn care equipment.
- Air brake endorsement.

**Independence and Scope of Impact**

**Contacts**

Internal - Regular contacts are maintained with co-workers to share information regarding operations, schedules, and general work and repairs.

External - Regular contacts are maintained with the public, involving the exchange and interpretation of information with respect to facility and park use.

**Supervision Given**

The incumbent is required to give guidance and/or instruction to summer students, seasonal, labourer and operator I staff.

**Working Conditions**

The work is performed in both inside and outdoor envir