Communications Coordinator- Closes Oct 27

**REPORTS TO**:
Deputy Chief Administrative Officer

**WAGE BAND**:
CUPE Local 812 Wage Band 251-280

**STATUS**:
Permanent Full Time

**Position Summary**

The Communications Coordinator position is responsible for overall coordination of the Municipality’s communication products from concept through to completion. The Communication Coordinator works closely with all departments and senior leadership to deliver these products and initiatives using tact, independent judgment and diplomacy.

**Key Duties and Responsibilities**
- Develop and manage the content, production (design and print) and distribution of all communications products, from concept through to completion, to ensure accurate and effective communication with staff, public and media.
- Develops and disseminates information and promotional material internally and externally including open house boards, event posters, newsletters, guides, brochures, and presentations for various communication measures, including website, social media, and print, adhering to the branding guidelines and ensuring print readiness.
- Work with all staff and Council to increase awareness of the importance of a consistent visual identity across all programs and communications products.
- Updates and manages the Municipality’s website and social media accounts.
- Creates and manages the Municipality’s weekly newspaper advertisements, ensuring all statutory advertisements and notices are included.
- Draft public notices, press releases and other media communications as directed.
- Develop and maintain an inventory of graphics, images, and videos.
- Proofread and edit various publications authored by other staff members
- Develop strong working relationship with key media contacts
- Participates in the development, implementation, and maintenance of policies and procedures for the recording, indexing, filing, and retrieving of active documents and the storage or destruction of inactive documents.
- Reviews and updates the Municipal records retention schedules.
- Assists other departments in developing workflow processes with regard to archiving and file storage and provides guidance to other employees in preparing their files for scanning to electronic format. Prepares and sorts general municipal documents for scanning to electronic format, checking and correcting for clarity and quality, indexing, and filing in an appropriate electronic database.
- Acting as point of contact for the day-to-day operations of the electronic records management system, responsible for coordinating and maintaining the Municipality’s computerized and manual documentation filing systems including setting up users, managing permissions, setting file containers, and troubleshooting and isolating system failures.
- Responsible for all aspects of the records and document management lifecycle, in both tangible and digital form.
- Provides administrative support to respond to Freedom of Information Requests.
- Provides administrative support to design business processes and work flow strategies for the maintenance, access and retrieval of municipal data; defines data rules and relationships, and develops methods for quality control for the records management system.
- Customizes and maintains website and social media accounts; publishes documents; creates custom search forms and links to URLs.
- Provides support to other departments on ad hoc projects as required.

**Knowledge, Abilities and Skills**
- Knowledge of Legislation including the Municipal Government Act, Freedom of Information and Protection of Privacy Act, municipal bylaws and policies.
- Excellent writing skills and ability to produce effective, well written, clear and timely communications to staff and public.
- Skilled in the use of software such as Microsoft Office Suite, Adobe Creative Cloud, and Canva.
- Competent to analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
- Competent to maintain security, confidentiality, and integrity of municipal records and information.
- Competent to perform work with accuracy, speed, and with little supervision.
- Ability to organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
- Competent to exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
- Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
- Ability to operate a variety of office equipment and machines such as computers, printers, scanners, debit machine, photocopiers, laminators, labelers, postage meters, calculators and multi-line phone system.
- Knowledge in principles and practices of records management including records retention laws would be an asset.
- Knowledge and experience with manu