Production Training Coordinator

**About Rossdown Farms & Natural Foods**

Rossdown Farms & Natural Foods is a fourth-generation, family-run poultry farm and processor. From farm to plate, we hatch, feed, grow, and process organic, specialty, and value-added poultry products — proudly supplying Western Canada with healthy, high-quality poultry while following the highest standards in food safety and animal welfare.

We believe in investing in our people. When our employees succeed, our business thrives. That’s why we’re looking for a **Production Training Coordinator** who can design, document, and coordinate training programs that keep our teams skilled, safe, and compliant.

**About the Role**

This is **not** a desk-only position. You’ll regularly be on the production floor to:

- Observe processes in detail
- Capture videos and photos for our SOP library
- Work with team members and supervisors to ensure documentation reflects real-life operations

**Important**: Approximately 70% of our workforce speaks Punjabi. **Fluency in Punjabi and English is required** to train effectively and gather process details.

You’ll act as a key link between HR, and plant leadership to foster a culture of safety, performance, and continuous learning.

**Key Responsibilities**

**Training & Development Program Design (50%)**
- Develop and implement onboarding programs in collaboration with HR and department leads.
- Support the management in building a robust training matrix for all production departments.
- Lead the creation and rollout of job-specific SOPs, work instructions, and training documentation.
- Capture photos and videos on the production floor for the SOP and training library.
- Coordinate and schedule internal and external training (HACCP, WHMIS, food safety, Redzone, First Aid).
- Track, maintain, and audit training records to ensure all employees are current on required certifications and compliance courses.
- Conduct regular gap analysis to identify training needs by department or role.
- Assist in preparing for customer, CFIA, and third-party audits by ensuring training records are audit-ready.

**Training Administration & Communications (25%)**
- Maintain and update the training calendar and training dashboards.
- Coordinate logistics for new hire orientation and cross-training programs.
- Provide regular reports on training completion rates, overdue trainings, and department-level compliance.
- Develop internal communication content for bulletin boards, digital signage, and posters to reinforce safety and performance messaging.

**Facility & Employee Support (15%)**
- Manage locker assignments for the workforce.
- Monitor contractor check-in and compliance records for plant access and safety protocols.
- Support administrative duties as assigned (e.g., scan card distribution, shift coverage scheduling).

**Payroll & System Support (10%)**
- Approve and verify timesheets.
- Assist in troubleshooting attendance or payroll discrepancies related to scheduling and clock-ins.

**Qualifications**
- **Fluency in Punjabi and English is required** (spoken and written).
- 3+ years of experience in training coordination, operations, or HR roles; manufacturing or food processing experience is a strong asset.
- Experience in developing and delivering training content.
- Strong understanding of adult learning principles and on-the-job training methods.
- Excellent written and verbal communication skills.
- High level of organizational ability and attention to detail.
- Proficient in MS Office (Excel, Word, PowerPoint); experience with Redzone, SharePoint, or LMS platforms is an asset.
- Ability to work independently and collaboratively across shifts and departments.

**Key Competencies**
- Strong interpersonal and facilitation skills.
- Comfortable working on the production floor to observe and document processes.
- Process-minded and committed to continuous improvement.
- Capable of managing multiple tasks under tight deadlines.
- Demonstrates initiative, professionalism, and discretion.
- Upholds and promotes safety, food quality, and respect in the workplace.

**How to Apply**
If you enjoy turning real-world processes into clear, effective training materials — and you’re comfortable working in a poultry processing environment with a predominantly Punjabi-speaking workforce — we’d love to hear from you.

Pay: $53,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision care

Ability to commute/relocate:

- Abbotsford, BC V4X 1E2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2025-08-30
Expected start date: 2025-09-15