Network Operations

3 days ago

Brampton, Canada Rogers Communications Full time

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:
**Network Operations Service Specialist - IMS Services**

We’re shaping the future of digital technology in Canada and we need analytical and inquisitive minds to support leading edge wireless technologies. As an IMS Service Specialist, your role is essential for ensuring Rogers wireless voice services are always available. You thrive in a fast-paced, ever-changing environment, and work collaboratively to develop tactical solutions for operational support challenges. Please note that background checks are required as a condition of employment.

**What you’ll be doing?**
- Managing the in-service performance of multiple IMS-based services, including configuration, patching, upgrades and security.
- Develop automation routines
- Execution, support, and testing of new platforms, products, and services
- Troubleshooting complex problems
- Develop, maintain, analyze and automate platform and service KPIs
- Collaborating and knowledge sharing with peers in Operations and Engineering

**What you’ll have**
- A post-secondary degree in Telecommunications, Engineering, or Computer Science
- Excellent problem solving and troubleshooting skills
- Experience with developing automated routines
- Experience in cloud computing
- Experience with networking and Linux server administration
- Good knowledge of Python, PHP, SQL, and shell scripting.
- Strong knowledge of VoIP technologies with an emphasis on SIP and DIAMETER
- Advanced level experience with IMS Core platforms and services

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 279398

Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

Posting Notes: Digital & Technology

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