Key Holder

ECCO is a Danish shoe manufacturer and retailer founded in 1963 by Karl Toosbuy, in Bredebro, Denmark. The company began with only the production of footwear, but has since expanded into leather production, accessories and small leather goods.

At ECCO our vision is to be the best shoe company in the world. We are the only major shoe company to own and operate our own production and retail facilities. And we constantly innovate to improve our ability to make shoes that follow the foot. At ECCO we are guided by our respect for our heritage, our call for innovation, our quest for excellence, our dedication to care, and our passion.

Job Title: Keyholder - Part-time (Bayview Village)

Reports to: Store Manager

Role Objectives and Responsibilities
- The Keyholder shares in supervising the total sales management of the store and has a shared responsibility for the total performance of the store.
- Help to drive sales and manage the overall team selling effort in the store to meet or exceed sales goals and objectives.
- Assist in directing and managing the total operations of the store. This includes stock control and management, shipping and receiving, product replenishment and management, store cleanliness, store maintenance and upkeep, store supplies upkeep and management and ensure store physical inventory shortage results at or below company standards.
- To create an environment where customers consistently receive an above average shopping experience through promoting and training staff on brand ambassador behaviors.
- Assist in ensuring compliance with all company policies and procedures through regular store management, staff meetings, and audits. Ensure all employee paperwork is completed accurately and on a timely basis.
- Help to maintain an orderly system for planning, coordinating, and completion of tasks, which result in the achievement of goals and create of a positive atmosphere to drive volume.
- Assist in ensuring all applicable information is communicated to fellow management and employees.
- Assist in ensuring all store employees provide a high level of customer service at all times. Exercise good judgment in resolving customer service issues.
- Maintain a positive attitude and make a valuable contribution towards maintaining ECCO's culture of passion, innovation and sustainability.
- Other duties and/or special projects as assigned.
- Minimum Qualifications:

- High school diploma or GED equivalent.
- Valid driver’s license is an asset.
- Ability to effectively communicate the features and benefits of our brand and products to customers.
- Basic computer skills.
- Ability to lift up to 50 lbs. on a regular basis.
- Ability to climb ladders.
- Ability to read, write and speak English at a proficient level.
- Ability to work a varied schedule, including evenings and weekends.

We care about creating and maintaining strong, positive relationships with our colleagues, our partners, our customers and the societies in which we live and work. We act with integrity and we respect and encourage diversity. We are a passionate organization, filled with people who are passionate and build their work on what they love to do.

**Job Type**: Part-time
Part-time hours: 15-25 per week

**Salary**: From $16.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail Management: 1 year (preferred)

Work Location: In person