Casual - Housekeeping and Food and Beverage

**Casual - Housekeeping and Food and Beverage Departments**

**All shifts available - days/evenings/weekends and we staff 24/7**

**Food & Beverage Lodge Attendant Job Description**
- Department: Food and Beverage (F&B)_
- Location: Rocky View Lodge_
- Reports To: Head Cook (Chef)_

**_
Organization Overview:_**

Rocky View Foundation is a not-for-profit affordable housing provider dedicated to improving the quality of life for low and moderate-income individuals and families. Our mission is to develop, manage, and maintain affordable housing solutions that support sustainable communities.

**RVF Core Values**:
**C**ollaboration
**A**uthenticity
**R**esourceful
**E**ngaged

**Position Summary**:
The Food and Beverage Lodge Attendant is responsible for providing exceptional service to guests in the lodge's dining and beverage areas during their shift. This role includes serving food and beverages, maintaining a clean and welcoming environment, and ensuring guests have an enjoyable and satisfying experience.

*** **Key Responsibilities**:

- ** Guest Service**:

- Greet guests warmly and assist with seating arrangements.
- Answer any questions regarding food and beverage options.
- Serve food and beverages efficiently, ensuring a high level of customer satisfaction.
- Address any guest concerns or special requests in a professional manner.
- ** Cleanliness and Sanitation**:

- Maintain cleanliness and organization of the dining and beverage areas.
- Clean and sanitize tables, counters, and service areas regularly.
- Ensure compliance with health and safety regulations in all food and beverage operations.
- Restock supplies and manage inventory levels as needed.
- ** Team Collaboration**:

- Work closely with F&B to coordinate food orders and ensure timely service.
- Assist with setup and breakdown of dining areas for special events or functions.
- Support other team members and provide assistance as needed to ensure smooth operations.

**Qualifications**:

- ** Experience**:

- Previous experience in food and beverage service, hospitality, or a related field preferred.
- Knowledge of food and beverage preparation and presentation techniques.

**Housekeeper Job Description**
- Department: Housekeeping_
- Location: Rocky View Lodge_
- Reports To: Head Housekeeper_

**Position Summary**:
The Housekeeper plays a vital role in maintaining a clean, safe, and welcoming environment for our senior residents. This position requires a detail-oriented individual who takes pride in their work and has a genuine interest in enhancing the quality of life for seniors.

**_ Key Responsibilities:_**
- ** Cleaning and Sanitizing**:

- Perform routine cleaning and sanitizing of residents’ rooms, bathrooms, and common areas.
- Ensure all surfaces, floors, and furniture are kept clean and free from dust, dirt, and debris.
- Regularly clean and disinfect high-touch areas such as doorknobs, light switches, and handrails.
- ** Laundry Services**:

- Manage the collection, washing, drying, and returning of residents’ personal laundry and linens.
- Ensure proper handling and care of residents' garments to avoid damage.
- ** Waste Management**:

- Empty and dispose of trash and recycling in designated areas.
- Follow proper protocols for the disposal of hazardous waste materials.
- ** Safety and Compliance**:

- Adhere to all safety and sanitation policies and procedures.
- Use cleaning chemicals safely and store them according to regulatory guidelines.
- Report any maintenance or safety issues to the appropriate personnel immediately.
- ** Resident Interaction**:

- Maintain a respectful and friendly demeanor when interacting with residents.
- Be attentive to the needs and preferences of residents, ensuring their comfort and satisfaction.
- Communicate any resident concerns or requests to the appropriate staff.

***Qualifications**:

- High school diploma or equivalent.
- Previous housekeeping experience preferred, especially in a healthcare or residential setting.
- Knowledge of cleaning and sanitation products, techniques, and methods.
- Physical stamina to perform cleaning tasks, including lifting, bending, and standing for extended periods.