Contract -lease Purchase Compliance Auditor

5 days ago

Milton, Canada Volkswagen Group Canada Full time

**Contract -Lease Purchase Compliance Auditor**
- VCC000297

Primary Location Canada-Ontario-Milton

As the captive finance company of the Audi, Ducati and Volkswagen brands, Volkswagen Financial Services offers a wide range of leasing, retail financing and protection plans expertly tailored to meet the needs of our Customers. Additionally, we provide commercial financing products to Audi, Ducati, and Volkswagen Dealers.

**Job Summary-**

**Key Responsibilities-**

The table below details the 4 to 5 key responsibilities of the job and the approximate percentage of time spent on each responsibility on an annual basis. These responsibilities represent the major areas of work performed. This is not an exhaustive list of all tasks which the role is responsible for.

Key Responsibility
Lessee Purchase Documentation Collection

Evaluate submitted purchase documentation for policy compliance and required format.
- Review customer purchase orders and supporting documentation to determine if all requirements are met per transaction.
- Work with legal team to ensure collected documentation meets requirements

Stakeholder Management (Internal & External)
Assist with the education of procedures for Dealers and Dealership facing Volkswagen Credit Team Members.
- Communicate guidelines and policies related to consumer contract entitlements.
- Develop and maintain positive working relationships with stakeholders

Audit Process Optimization
Assist with the education of procedures for Dealers and Dealership facing Volkswagen Credit Team Members.
- Analyze processes and recommend improvements as required.
- Maintain a maximum of 48-hour response time for all inquiries.
- Stay up to date of policy revisions and compliance updates.
- Perform related duties as assigned

**1.** **Qualifications**

The table below details the minimum levels of education and experience, as well as the minimum and preferred qualifications, certifications or designations required to complete the job.

**Education**

Minimum Required: High School Diploma

Preferred: College/University Degree

Minimum Required: 1-3 Years Related Experience

Preferred**:Previous work experience with an automotive finance company or prior automotive retail experience**

**Skills**

**(Qualification, Certification, or Professional Designations)**

Minimum Required
- Strong analytical abilities.
- Strong customer service skills.
- Analytical and conceptual thinking
- Integration - joining people, processes or systems
- Strong verbal and written communication skills
- Exceptional computer skills - Excel, Word, Power Point
- Positive attitude and team player
- Influencing and negotiation skills
- Problem solving
- Resource management

Preferred:

- Experience in auditing legal documents
- Strong analytical skills including database, query and report building.
- Knowledge of dealership operations
- Knowledge of automotive sales and finance contracts

Volkswagen Financial Services is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal, or local laws.Volkswagen Financial Services is committed to accommodating applicants and employees with disabilities. Should you require an accommodation during the recruitment and selection process please advise in advance

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