Administrative Services Manager

Position: Administrative Services Manager

Closing:Posting will remain opened until filled

Term: Full Time (35 hours per week)

Salary Range: $54,800-$64,400

Our Vision is “to lead the design, development, and delivery of sustainable and culturally appropriate housing that promotes excellence in the Indigenous community and organizational infrastructures.”

We are currently seeking an Administrative Services Manager for any of our offices located in Sault Ste. Marie, Sudbury, Dryden, North Bay, Timmins, Hamilton, Peterborough, Toronto, or Ottawa.

**PLEASE APPLY ON OUR CAREERS PAGE**:
**In meeting the objectives and vision of the organization, preference will be given to qualified individuals of First Nation, Métis, or Inuit ancestry, and are asked to self-identify on their cover letter**.

**Compensation**:
In return for your ongoing excellent performance, strong work ethic, and commitment to our vision, mission, values, strategic plan, and the people we serve, Ontario Aboriginal Housing Services offers a comprehensive compensation package. This comprehensive compensation package includes**:

- Challenging and fulfilling work; an inclusive and supportive team; and a work environment steeped in and guided by Indigenous culture;
- Comprehensive medical & dental benefits + company vehicles available for fieldwork;
- $2000 Health Spending Account + $2000 Wellness Spending Account per employee
- Additional paid holidays (in addition to statutory holidays) include Louis Riel Day, National Indigenous Peoples Day, Remembrance Day, Easter Monday and Family Day;
- Opportunity for cultural, educational, and other approved leaves;
- Supported training opportunities for personal and professional development while reciprocally enhancing organizational capacity;
- A competitive salary in the pay band 6, $54,800- $64,400

**Duties and responsibilities will include, but not be limited to the following**:

- Supervise staff productivity: benchmark, analyze and report on team productivity levels such as quantity of calls, work orders created and other monthly measurables;
- Support OAHS’s mission and vision and make significant contributions to the achievement of the corporate strategic plan;
- Responsible for managing primary administrative services and ensure procedures are organized, correspondence systems maintained, filing systems are designed for easy accessibility, supply requisitions are reviewed and approved, and that clerical functions are properly assigned and monitored;
- Provide leadership, training and coaching for all reception focused roles including administrative and technical staff;
- Oversee the answering phones and associated quality assurance for OAHS main line and maintenance calls;
- Responsible for co-ordination of phone system messaging and call forwarding related to OAHS maintenance and main phone lines outside of business hours and holiday closures;
- Ensure Administrative staff have access to information on various programs offered by OAHS in relation to general tenant inquiries;
- Oversee the supply management of office supplies (tissue, water, cleaning products, photocopy supplies, paper, pens etc.);
- Oversee updating and tracking of office expenditures (supplies, equipment);
- Working Supervision: Assist in day to day tasks of all Administrative tasks such as invoicing, maintenance line, clerical duties and other as needed;
- Organize and maintain corporate office filing and coordinate disposal of files in compliance with applicable record-keeping requirements;
- Oversee OAHS office seating and parking plans to ensure adequate office space and setting for all employees;
- Other duties as assigned.
- College diploma in a business or administrative program or related experience;
- CIH certification to be considered an asset;
- Other combination of education and experience may be considered;
- Knowledge of and an appreciation for Indigenous culture and demonstrated values that focus on assisting people;
- Minimum 3 to 5 years of work experience in an administration, call center, property management experience;
- Experience operating Business Management Systems for tasks such as Work Order, client cards, bill creation, tenant flags, etc.
- Experience working with or managing vehicle fleets, maintenance, GPS tracking, etc. to be considered an asset;
- Administrative experience such as co-ordinating mail, filing systems, phone systems and other general administrative duties
- Knowledge of Microsoft Office suite and other software products
- Understanding of all OAHS departments and geographic layout of OAHS units and offices across Ontario to be considered an asset.

**Conditions of employment**:

- Ability to travel as required;
- Ability to work varying hours/days, if required;
- Valid CPIC clearance (Criminal Records Check);
- References;
- Must be bondable if required;
- Current, valid Ontario Driver’s License and safe driving record.

**For the Health and Safety of employees, all ne