Front Desk Relief Auditor

1 week ago


Vancouver, Canada Holiday Inn Vancouver-Centre Full time

**Job Summary**

**Job Description**:
*Providing exceptional customer service by going an extra mile for our guests
*Accurately billing and tallying individual accounts (balancing accounts and charges)
*Basic concierge duties such as giving out directions
*Checking guests in/out of the hotel
*Answering switchboard
*Responding to guest inquiries and requests
*Completing shift checklists (including night audit tasks)
*Other duties and projects as assigned
*Cash handling

Job Requirements:
*Knowledge of Opera property management system an asset
*Grade 12 completion. Post secondary education in Tourism/Hospitality programs an asset.
*Excellent customer service skills and attitude
*Strong communication and interpersonal skills
*Ability to handle challenging situations with tact and diplomacy
*Previous front desk experience is required
*Excellent command of the English language, verbal and written. Second language an asset.
*Must be available to work shifts. (AM, PM, over-nights and weekends)

*Must already be in lower mainland and eligible to work by law to apply. *

**Job Types**: Full-time, Permanent

Pay: $17.40-$23.77 per hour

Join our team as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences

Pay: $17.40-$23.77 per hour

Expected hours: 40 per week

Additional pay:

- Commission pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Application question(s):

- Are you currently in the lower mainland with at least one year remaining on a valid working permit (without restriction) and able to start within 2 weeks?

Work Location: In person



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