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Reception / Administrative Assistant (Bilingual - English & French)
2 weeks ago
We are a professional financial services firm looking for a **bilingual Reception / Administrative Assistant** to join our team. If you enjoy helping people, staying organized, and working in a dynamic office environment, this role could be a great fit.
About the Role
As the first point of contact for our clients, you will represent our firm both in person and over the phone. You will provide professional front desk service and support our advisors and staff with a variety of administrative tasks, while following our internal policies, procedures, and compliance standards.
Key Responsibilities
- Greet clients and visitors in a professional and welcoming manner (in person and by phone)
- Answer and direct calls, take messages, and respond to general inquiries
- Provide courteous and efficient client service at the front desk
- Process documents and standard forms, and prepare letters, labels, envelopes and client summaries
- Perform general office tasks: filing, photocopying, scanning, data entry, etc.
- Prepare outgoing mail; open, sort and distribute incoming mail
- Maintain an organized, tidy and professional reception and client waiting area
- Assist the team with other administrative duties as needed
**Qualifications**:
- **Bilingualism required**: fluent and proficient in **English and French** (written and verbal)
- Post-secondary education in Office Administration or a related program (preferred)
- Proficiency with **MS Office (Word, Excel, Outlook)**:
- Minimum **1 year of related administrative experience**, ideally in a professional or client-facing environment (experience in financial services is an asset but not required)
Skills and Attributes
- Excellent organizational and time-management skills
- Strong interpersonal and communication skills (listening, written and verbal)
- Professional, courteous and client-focused manner
- Ability to work with mínimal supervision and demonstrate initiative
- Strong attention to detail and ability to follow directions, policies and procedures
If this sounds like you, we’d love to hear from you.
**Job Type**: Permanent
Pay: From $45,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Application question(s):
- Are you fluent and proficient in English and French, both written and verbal?
Work Location: In person
Expected start date: 2026-01-12
