Noc Analyst, Level 1

2 weeks ago

Toronto, Canada Beanfield Technologies Inc. Full time

**About Us**:
At Beanfield, we’re not just building networks, we’re building communities. We’re dedicated to investing in our 100% Canadian-based employees, 100% Canadian-driven investments, and our 100% Canadian operations. We’ve spent over 35 years growing a fibre-optic network that connects people and businesses across Toronto, Montreal, and Vancouver. Beanfield has always challenged the status quo, believing that everyone deserves fast and reliable fibre internet.

**We are Challengers**, leading the way, disrupting the industry with a startup mentality and a focus on building our own infrastructure.

**We are United**, operating as one team, where everyone's ideas are valued.

**We Care**, prioritizing the well-being of our employees, partners, customers, and communities. We foster trust, communicate openly, and focus on our brand and customers.

Come join our team as we continue to connect communities and foster choice, by providing fast and reliable fibre Internet to Canadians.

**Position Summary**:
Are you interested in troubleshooting both software and hardware issues? If physical and logical network infrastructures excite you then keep reading. Your knowledge in routing, switching, optical, and security infrastructures including firewalls, VPNs, NAT, open-source network monitoring and security platforms will assist us in overseeing the day-today operations of the network. The Network Operations Centre Analyst role actively monitors and reports data on the company’s network and day-to-day Network Operations matters and NOC projects.

**Responsibilities**:

- Ensures the day-to-day operation of Beanfield’s network
- Implements software installation and pre-configuration for new network device installations
- Coordinates and schedules software upgrades on existing network devices
- Executes procedures required to ensure network stability before, during and after maintenance and upgrade activities
- Establish and maintain peering sessions
- Maintains and updates Network documentation, processes and configurations
- Oversees vendor support requests
- Ensures proper operation of test equipment
- Follows Incident and Change Management processes
- Validates configuration change request before implementation
- Monitors and ensures the network is in a high performance state
- Mentor and coach peers
- Perform duties as assigned by management

**Skills and Qualifications**:

- High school diploma with post-secondary degree or diploma in network security and/or administration
- 2+ years of relevant work experience in networking
- Excellent network skills with LAN, WAN and Core networks
- Expertise in LANX, Wave and Peering services
- Familiarity with Cisco, Juniper, Arista devices
- Strong troubleshooting and problem solving skills
- Collaborates well with team and cross functional team members
- Ability to work independently or in a team environment
- Strong written and verbal communication skills
- Willing to participate in an on
- call rotation
- Bilingual (French & English) is an asset

**What's in it for you?**
- Competitive base salary plus annual bonus based on company and individual performance.
- Permanent, full-time position.
- A comprehensive group insurance plan - medical, dental, vision care with health and lifestyle spending accounts.
- A fantastic parental leave top-up program.

**At Beanfield, we are proud to be an equal-opportunity employer.

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