Spa Coordinator

2 weeks ago

Toronto, Canada Miraj Hammam Spa Toronto Full time

_**This role is full-time (5 days a week)**_
- **Shifts are 8 hours and availability on Saturdays and Sundays are required.**_

**Job Overview for Spa Coordinator**:
The Spa Coordinator is ultimately responsible for ensuring 100% guest satisfaction by providing exceptional customer service to Spa guests. To answer all guest questions in person or over the phone related to spa reservations, product knowledge or general Spa usage in a friendly, professional and courteous manner. You will continuously exceed expectations of our clients by coordinating a day or visit that suits what they are looking for.

**Qualifications**:

- Minimum 2-5 years experience in the spa or hospitality industry.
- Fluency in English both written and verbal. Proficiency in other languages would be an asset.
- Computers literate and knowledge of Word, Excel and Spa Software use an asset
- Availability on weekends is a must.
- Knowledge of Book4Time an asset.

**Responsibilities**:

- Ensure spa functions and services are up to date to ensure efficient response to guest inquiries.
- Stay apprised of current prices, price changes and all Spa promotions.

**Compensation**:
Hourly wage + Gratuities

**What's in it for you?**

We offer competitive pay, gratuities, eligibility for a comprehensive benefits package (for full time employees) and EAFP program.
- Miraj Hammam Spa is an equal opportunity employer and equally considers all applicants. Additionally, we are committed to providing accommodation for persons with disabilities. Should you require any accommodation during this process we will work with you to meet your needs._

**Job Types**: Part-time, Permanent

Pay: From $20.00 per hour

**Benefits**:

- Dental care
- Vision care

Flexible language requirement:

- French not required

Shift:

- 8 hour shift
- Evening shift
- Morning shift

Work days:

- Weekends as needed

**Experience**:

- Hospitality: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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