Appointment Coordinator

6 days ago


North York, Canada Lexus On the Park Full time

**The Company**:
At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

Under the umbrella of Canada One Auto Group, Lexus On The Park has become a premier Lexus dealership in the Toronto region and has one of the largest on-site inventories in Canada. At Lexus On The Park, our focus is to ensure all guests receive the best product and best automotive value, by providing prompt, precise service to all of our customers.

**As a Part-time Service Appointment Coordinator, your day will include the following**:

- Answering incoming calls and book service appointments for customers
- Communicate with new and existing customers to discuss current sales and promotions
- Contact customers to confirm the Service appointments
- Remind customers for their service due
- Input and maintain vehicle/customer information in the computer system
- Answer any customer’s inquiries and issues and provide additional service if necessary
- Follow up with customers to confirm satisfaction
- Other duties as assigned

**About you**:

- Minimum 2 years of related experience in the automotive industry
- Strong customer service background
- Experience with Automotive Dealership software (Reynolds & Reynolds)
- Excellent communication skills
- Understand deadlines and ability to multi task
- Self-motivated and work independently

**Why Should You Apply?**
- Offer a Competitive Compensation Structure
- Group Benefit Plan after three months of employment
- Excellent growth and advancement opportunities
- In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process._
- We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted._

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: $17.00 per hour

Additional pay:

- Bonus pay

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekend availability



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