Operations Manager

2 days ago

Hamilton, Canada 3D Warehousing and Logistics Full time

We are looking to recruit an experienced Operations Manager based in the Hamilton Region. The Operations Manager plays a key role in leading and supporting various operational activities in the warehouse. The Operations Manager reports directly to the President and Vice President.

**Key responsibilities in this role include**:

- Lead daily warehousing operations to successfully meet targets while maintaining an exceptional level of safety and quality of service
- Proactively review inbound requests, outbound requests, and inventory in warehouse to ensure smooth operations
- Manage warehouse layout and space requirements in order to prevent damage and to achieve full optimization of the warehouse
- Ensure the warehouse is kept clean and tidy
- Supervise and provide leadership to the operating team and ensure that all tasks and reports are completed accurately and in a timely fashion
- Monitor and evaluate employee performance and provide support and coaching for staff development
- Train new employees on warehouse activities and procedures
- Ensure company goals and objectives are being met by each employee, and provide constructive feedback
- Review service failures to determine root causes, and implement strategies and solutions to improve processes and procedures, to mitigate future service failures and to increase effectiveness and efficiency
- Ensure KPI targets are met daily and that customer service is not compromised
- Manage budget to ensure profitability and sustainability of the warehouse
- Communicate with external stakeholders, including customers and carriers, as required
- Ensure all warehouse operations are conducted in accordance with company policies and procedures, and regulatory requirements
- Maintain a safe and healthy work environment in an engaged and collaborative culture
- Develop and contribute to a culture of continuous improvement and best practice
- Other responsibilities as assigned by upper management

**Qualifications and skills in this role include**:

- Previous experience in the steel industry or with heavy commercial goods is considered an asset
- Previous experience or qualification in the handling of dangerous goods is considered an asset
- Previous experience operating heavy forklifts is considered an asset

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- management or leadership: 3 years (preferred)
- warehousing: 3 years (preferred)
- heavy forklift: 1 year (preferred)
- steel or heavy commercial goods handling: 1 year (preferred)
- dangerous good handling: 1 year (preferred)

Work Location: One location

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