Customer Experience Lead Pointe Claire Temporary

1 week ago


PointeClaire, Canada Scotiabank Full time

Requisition ID: 162348 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Experience Lead **What you’ll be doing** Our Customer Experience Lead are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in the role of Customer Experience Lead **? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule (full-time, 37.5 hours per week) - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. External Posting Description section. 2 of 2. Location(s): Canada : Quebec : Pointe-claire Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



  • Pointe-Claire, Canada Ville de Pointe Claire Full time

    Pointe-Claire is a city with a population of 34,000 located along Lac Saint-Louis and forming part of Greater Montreal. Recognized for its lifestyle, Pointe-Claire also has a distinctively rich architectural and historical heritage and provides services of outstanding quality to its population. Dedicated to the life of its citizens, the City's mission is to...


  • Pointe-Claire, Canada Scotiabank Full time

    Requisition ID: 172383 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...

  • On Call Mac Artist

    2 days ago


    Pointe-Claire, Canada Estée Lauder Companies Singapore Full time

    **On Call MAC Artist - MAC Pointe Claire - Pointe Claire, QC**: - Pointe-Claire, Canada - Retail - Store - 236365 - MAC **Job Description**: **Position Summary As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience...

  • Mac 3rd Key

    1 week ago


    Pointe-Claire, Canada Estée Lauder Companies Singapore Full time

    **MAC 3rd Key - 18 hrs - MAC - Pointe Claire - Pointe Claire, QC**: - Pointe-Claire, Canada - Retail - Store - 237431 - MAC **Job Description**: **Position Summary** We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your...


  • Pointe-Claire, Canada Saint Gobain Full time

    **The Role** WHAT’S THE JOB?** We are presently looking for a Receptionist at our Pointe-Claire branch.*** **Schedule**: Monday to Friday, 7am to 4pm **Status**:Full Time, permanent, On-site *** **Here’s what you’ll be responsible for in this role** - Greet, welcome visitors, and direct them to the appropriate person and office - Ensure reception...


  • Pointe-Claire, Canada Sika Corporation Full time

    Sika Canada is a wholly owned subsidiary of the Sika Group. The company develops and manufactures special construction products for the building and civil engineering sectors, which include concrete repair, protection and structural reinforcement, sealing and bonding, waterproofing, concrete admixtures and additives (ready-mixed concrete, precast concrete,...

  • Server/cashier

    4 hours ago


    Pointe-Claire, Canada Pointe Claire Deli Full time

    We are looking for an energetic, detail oriented person with an aptitude for customer service to join our team for Saturday & Sunday brunch service. Responsibilities include but are not limited to seating customers, taking payment, running food and light bartending/drink making (mostly coffee, juice, mimosas & Caesars). No experience required, we are happy...


  • Pointe-Claire, Canada Pointe Claire Deli Full time

    We are looking for a breakfast cook/chef for our fast paced little diner. Must be a self starter, well organized, comfortable running a line, comfortable working a multi station line and be clean and familiar with all food safety protocols. Shifts are Wednesday - Sunday. 8am to 3:30/4pm weekdays and 7:30 am starts on the weekend About us, we are a diner...


  • Pointe-Claire, Canada Ville de Pointe Claire Full time

    Pointe-Claire is a city with a population of 34,000 located along Lac Saint-Louis and forming part of Greater Montreal. Recognized for its lifestyle, Pointe-Claire also has a distinctively rich architectural and historical heritage and provides services of outstanding quality to its population. Dedicated to the life of its citizens, the City's mission is to...


  • Pointe-Claire, Canada Ville de Pointe Claire Full time

    Pointe-Claire is a city with a population of 34,000 located along Lac Saint-Louis and forming part of Greater Montreal. Recognized for its lifestyle, Pointe-Claire also has a distinctively rich architectural and historical heritage and provides services of outstanding quality to its population. Dedicated to the life of its citizens, the City's mission is to...