Customer Service/dispatcher

2 weeks ago

Calgary, Canada Mr. Mikes Plumbing Full time

**Overview**
At Mr. Mikes Plumbing, our customer service team is at the heart of what we
do. We’re looking for people who can handle the fast paced environment, keep things
organized, and help our customers feel heard and valued. If you love making
connections and are great at solving problems, you will thrive here.

**Responsibilities**
- Answer calls and assist customers with questions.
- Schedule and dispatch our service team efficiently.
- Communicate between customers and technicians to ensure a smooth

experience.
- Troubleshoot customer concerns with care and empathy.
- Keep accurate records and stay organized.

**Skills & Assets**
- Clear and friendly communication.
- Ability to juggle multiple tasks without missing a beat.
- Patience and problem-solving for customer issues.
- Organized and tech-savvy.
- Calm under pressure.

Join our CSR team where your skills will contribute to our commitment to exceptional service delivery

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- dispatching: 1 year (preferred)

Work Location: In person

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