Solution Consultant

**Solution Consultant**

At Ensemble, we build innovative custom software solutions for some of the largest brands in the media and entertainment, financial services, insurance, government, life sciences, and manufacturing industries. We’re proud of what we do, and we know that our incredible team is the secret to our success.
- talking to clients to understand business problems from a technical perspective,
- proposing technical solutions for business problems,
- writing Statement of Works and estimations,
- assist with delivery team on implementing agreed upon solutions with the client.

Some travel to customer locations will be required.
- **What you’ll do**:_

**Client Engagement & Relationship Management**
- Collaborate with clients to understand business objectives, challenges, and technical requirements.
- Build and maintain strong relationships with key stakeholders, acting as a trusted advisor.
- Be involved with vendor contacts to further the partnership.

**Solution Design**
- Analyze client needs and design tailored solutions.
- Define project scope, budgets, timelines, and deliverables.
- Present demos and construct technical architectures aligned with a client's industry standards, use cases, strategies, and technical needs.
- Collaborate with technical leads to finalize solution designs.

**Pre-Sales Support**
- Partner with the Enterprise Sales Team to provide technical expertise during the sales process.
- Qualify sales opportunities
- Deliver pitches, presentations and demonstrations to prospective clients.
- Prepare statements of work, detailed proposals, RFP responses, and solution documentation.
- Represent Ensemble at events like webinars, training sessions, and conferences.

**Implementation & Delivery Support**
- Assist in the transition from pre-sales to implementation by providing technical guidance to implementation teams.
- Validate solutions are implemented effectively, addressing technical issues that arise during implementation.
- Occasionally act as Lead Consultant for complex customer engagements involving multiple teams from Adobe, clients, or third-party vendors.

**Continuous Improvement & Thought Leadership**
- Stay updated on emerging technologies, industry trends, and best practices.
- Enhance clients’ digital marketing strategies using industry-standard approaches.
- Provide strategic guidance to maximize the ROI of the current software investment.
- Document useful information.
- **What you’ll need to succeed**:_
- **Education**: Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
- **Technical Skills**:

- Curiousness of technology in general, with experience and understanding of software development methodologies, system architecture, and integration.
- Exceptional ability to communicate complex ideas effectively verbally, in writing, and within presentations and demonstrations.
- **Soft Skills**:

- Exceptional communication and presentation skills, capable of simplifying complex concepts for diverse audiences.
- Ability to manage multiple priorities.
- Strong problem-solving skills - identify issues, tackle them quickly and well, and know when to rely on internal resources to assist.
- Strong storytelling, diagramming, white-boarding and listening skills.

**Life at Ensemble**:
We support a healthy work/life balance for our employees, but we know that’s easier said than done. So, in addition to comprehensive benefits we also offer:

- Hybrid work, with the option to drop-in and work at our office in Vancouver,
- Team lunches to celebrate project milestones,
- Gaming, activity, and movie nights,
- Lunch & Learns on various topics,
- Summer family barbecue & winter holiday party.

Access to the Ensemble farm in Richmond, BC, which includes:

- Meeting and office space for drop-in work,
- Vegetable harvest to take home,
- Basketball, pickleball, tennis, and beach volleyball,
- Ping pong and foosball,
- Barbecue, picnic tables, and kitchen amenities.

**A bit more about us**:
Since 1995, Ensemble has been providing custom technology solutions, with the goal of helping them deliver incredible digital experiences to their customers. The relationships we have built over the years has resulted in the majority of our business coming from repeat business and referrals — and we couldn’t be happier about that.

Regardless of who we work with, or what we are working on, our success relies on three important factors: our customers, our people, and our process.

Location: Vancouver, BC, Canada (Remote)

Pay: $60,000.00-$80,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off
- Work from home

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Business analysis: 1 year (preferred)
- Presentation skills: 1 year (preferred)
- Customer service: 1 year (preferred)

**Location**:

- Vancouver, BC V6B 2E6 (preferred)

Willingness to travel:

-