Solution Consulting Manager

**Job Description**:
As our Solution Consulting Manager, every day you will lead a team of Solution Consultants (SCs) who provide pre-sales technical expertise, solution design, and strategic guidance to prospects during the sales process. To thrive in this role, you must ensure solution alignment, technical validation, and differentiation in competitive deals.

**This is a hybrid office environment that meets 3 days a week in the downtown Toronto or downtown Vancouver office.

Key Responsibilities
- Lead and develop a high-performing team of Solution Consultants.
- Refine pre-sales engagement strategies to increase technical win rate.
- Own technical sales enablement, ensuring SCs deliver compelling solution demos.
- Work cross-functionally with Sales, Product, Enablement, and Marketing to optimize solution messaging.
- Drive innovation in solution consulting, introducing new ways to enhance customer experience.
- Provide technical expertise during complex sales cycles, supporting strategic opportunities.
- Recruit, onboard, and retain top Solution Consulting talent, fostering a high-performance team culture.
- Champion innovation by identifying new ways to deliver compelling technical engagements.

Team leadership and development:

- Recruit, onboard, and develop a high-performing team of Solution Consultants.
- Conduct regular coaching sessions to enhance SC effectiveness in technical engagements.
- Establish and refine best practices for discovery calls, demos, proof-of-value sessions, and competitive differentiation.
- Foster a collaborative, knowledge-sharing environment that encourages learning and development.

Sales strategy and performance:

- Partner with Sales leadership to support and enable new customer acquisition.
- Have an appetite to deeply understand Sage’s solutions to help team members propose differentiators.
- Prepare pre
- and post-demo content that SCs can share with prospects.

Customer engagement:

- Align pre-sales strategies with sales priorities, ensuring strong technical validation in deals.
- Partner with Sales leadership to define and optimize technical win strategies for key segments.
- Drive adoption of best-in-class solution selling methodologies to improve pipeline conversion rates.
- Analyze SC engagement impact and refine pre-sales approaches based on data-driven insights.
- Oversee and guide SC participation in discovery calls, ensuring deep technical understanding of customer needs.
- Ensure high-quality product demonstrations, proof-of-concepts (POCs), and workshops to showcase the value of Sage solutions.
- Support strategic, high-value deals by engaging with executive-level customers and providing technical thought leadership.
- Monitor customer feedback and insights to refine SC strategies and enhance solution messaging.

Transformation and innovation:

- Stay abreast of industry trends to identify opportunities to scale the solution design function through automation and customer self-service tools.
- Conduct monthly training sessions on additional modules and Marketplace Partners to increase deal size and complete product offering.

Work cross-functionally:

- Act as a bridge between Sales, Product, and Marketing to ensure strong collaboration.
- Provide field insights to the Product team, influencing roadmap priorities and feature development.
- Partner with Marketing and Enablement to refine technical positioning, content, and messaging for campaigns.
- Align with In-Life, Channel, and Professional Services teams to ensure smooth post-sale transitions.

Plenty of perks:

- 100% paid premiums for health, dental, and vision coverage.
- RRSP contribution match (100% up to 4%).
- 35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).
- 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
- 5 days paid yearly to volunteer (through Sage Foundation).
- $5,250 tuition reimbursement per calendar year, starting 6 months after the hire date.
- Sage Wellness Rewards Program (annual fitness reimbursement).
- Library of on-demand career development options and ongoing training offerings.

LI-MB2

Function

Sales

Country

Canada

Office Location

Vancouver

Work Place type

Hybrid

Advert

Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.