Service Manager

**Job description**

About KINTON RAMEN
Established in May 2012, KINTON RAMEN was one of Toronto’s first Japanese ramen restaurants. Led by Executive Chef Aki Urata and his team of professional ramen chefs, KINTON RAMEN strives to offer guests an extraordinary dining experience every time. Using the freshest ingredients to make the best quality noodles and broths, KINTON RAMEN invites customers to taste their exceptional ramen bowls right down to the last drop.

We are currently looking for a **SERVICE MANAGER **for a grand opening

**LOCATION**

**Kinton Ramen Oakville** (2501 Hampshire gate, Oakville Ontario)
**BENEFITS**:
Aside from working at the best Japanese Ramen spot in Canada, you can participate in our**:Staff discount across all Kinka Family group restaurants globally (KINKA**

IZAKAYA, KINTON RAMEN, JaBistro, NEO COFFEE BAR, KINKA SUSHI BAR IZAKAYA)
- Staff meals
- Referral Program
- Flexible shift schedules available

**SALARY** **Starting from $20.00/hour + tips (if applicable)**

RESPONSIBILITIES
- Assists in the day-to-day leadership and management of the restaurant as directed by the General Manager (GM)
- Accountable for key financials and KPI’s in partnership with the management team
- Control labour and operating expenses through effective planning, budgeting, purchasing decisions, and inventory control while focusing on creative cost control
- Develops the ability to observe, assess, and score the restaurant based on the pre-set brand standards audit while effectively managing kitchen operations **Supports the GM in all aspects of operating a “Kinka Excellence Restaurant” to the Brand standards, creating a perfect guest experience every time**:

- Exhibits culinary talents by performing day-to-day tasks, producing key menu items, while leading the staff and managing all food related functions
- Evaluate quality of food product, prep items and final menu items being served to guests
- Identify root causes to restaurant opportunities and develop action plans with GM. Resolve in a timely manner
- Conduct line checks, food and recipe reviews; Ensures that clear feedback is provided to the entire team
- Be hands on in executing various front line role responsibilities in the effort of a smooth guest experience when necessary
- Recruit, train, coach and develop staff to deliver a positive and performance motivated employee culture
- Coach supervisors & employees in the moment to educate and inspire a change in behaviour
- Develop BOH standard operating procedures as required for a successful operation
- Actively monitor kitchen operations and cleanliness
- Follow and monitor proper ordering, inventory and receiving procedures
- Ensure proper all health, food safety and hygiene standards and policies are followed by team members
- Other duties as assigned

REQUIREMENTS Experience
- Minimum 2 years as a Service Manager
- Experience in a high-volume restaurant setting
- Japanese culinary experience is an asset
- Post-Secondary Education or equivalent proven and related work experience
- Knowledge of current restaurant industry and food trends
- Food Safety and Responsible Alcohol Service certifications as required **Skills & Qualifications**:

- Strong communication skills in English; Japanese is considered an asset
- Strong leadership skills with an entrepreneurial spirit
- Driver of sales, profitability and operational efficiency
- Proven history of hiring, coaching and training
- Proven history of successfully motivating and managing people
- Positive attitude and willingness to always push to be better
- Effective conflict management skills
- High level of attention to detail

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires standing for up to 8 hours per shift, walking, bending, kneeling, stooping, and climbing all day in extreme temperatures (hot & cold). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position also requires lifting up to 40lbs from floor to waist, waist to shoulder and shoulder to above head. This position also required twisting, turning, and reaching.
Diversity & Inclusion
Accommodation

**Salary**: From $20.00 per hour

**Job Types**: Full-time, Permanent

**Salary**: $39,775.32-$64,371.11 per year

**Benefits**:

- Dental care
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

Ability to commute/relocate:

- Oakville, ON L6H 6C8: reliably commute or plan to relocate before starting work (required)

Work Location: In person