Key Holder/sales Associate

2 weeks ago

Richmond, Canada THEFACESHOP - Richmond Centre Full time

Founded in 1992 by Hurteau & Associates, the company is wholly-owned and controlled by LG Household & Heath Care, a subsidiary of the South Korean multinational LG Corp. The company operates the brands Fruits & Passion and THEFACESHOP in North America.

**Keyholder**

You are looking for a career you’re passionate about... join The Face Shop. Our core belief is that customers deserve a fun and pleasant shopping experience and it is our mission to provide them with high quality service.

The Face Shop is a fast growing Korean Skincare & Cosmetics Company which has gained tremendous popularity making us the leading Korean Beauty Company around the world.Natural extracts that come from ginseng, green beans, rice and raspberries contribute to the pristine quality of our products.

As Keyholder, you’ll provide our customers with an extraordinary shopping experience. Attention to detail, special touches and trial-size samples are all in a day’s work You must be ready to pull out all the stops when serving customers and understand the fundamentals of good service. After all, it’s how we keep people coming back

**Duties and responsibilities**
- Help maximize sales and provide top-notch customer service
- Achieve personal targets and help reach store monthly and daily target
- Makes follow up phone calls, leaving positive impressions to clients
- Replenish stock and regular maintenance of store cleanliness
- Follow merchandizing guidelines as per company standards.

The Face Shop is looking for people who share our values and are passionate about our products We are seeking to attract new talent and we offer solid career development opportunities. We hope you will share the following traits with us: fascinated, attentive, energetic and disciplined

You must also meet the following criteria:

- Have experience in customer service and/or sales, preferably in the Cosmetics industry
- Must be sales & service driven to achieve company’s objectives
- Possess the following: team spirit, good communication skills, initiative, motivation, an open and dynamic personality, dedication to customer service
- Must have a strong sense of responsibility;
- Be available and flexible when it comes to scheduling;
- Be knowledgeable about skin care and make-up products;
- Ability to speak/understand Cantonese or Mandarin considered an asset.
- Must be able to lift boxes up to 30-40lbs

In return for your hard work, The Face Shop will do its best to make being a member of its team an unparalleled experience You will participate in a full on-the-job training program, receive a discount on our products and take pride in being part of a highly innovative business that cares about the environment

**Job Types**: Part-time, Permanent

**Benefits**:

- Store discount

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay

**Experience**:

- Retail sales: 1 year (preferred)

Work Location: One location

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