Property Tax Specialist

Company Profile

Home Trust is Canada’s leading alternative mortgage lender, employing nearly 1,000 people in our Toronto headquarters and branches across the country. Our vision is to be Canada’s market leader in alternative-based financial services solutions. Building on the strength of our core residential mortgage lending business, the Company and its affiliates also offer complementary lending services and competitive deposit investment products through Oaken Financial, PsiGate, and CFF Bank. Our culture has been shaped by the passion and integrity of our people, and we are guided by our mission and belief that every Canadian deserves a home and the opportunity to prosper. Home Trust is a wholly-owned subsidiary of Home Capital Group, which trades on the TSX under the symbol HCG.

The Operations team manages the administration of business practices to create the highest level of efficiency possible within the organization. The group is concerned with delivering the products and services as efficiently as possible to maximize profit. The Operations team oversees people, equipment, technology, information and all other required resources in the delivery products and services. It is also responsible for driving operational excellence and supporting key business objectives while fostering a culture of respect, trust and integrity.

Position Responsibilities

Property Tax Administration (45%)

The tax specialist is responsible for the payment of property taxes within due dates for Home Trust's clients across Canada
Perform yearly review of mortgage payment tax component and adjust the amount to ensure tax accounts are not in a deficit or a surplus following tax remittance
Order tax certificates from municipalities as needed or when requested by internal business partners
Ensure that all notices of a tax sale are dealt within the period allotted to avoid the completion of a tax sale

Communication (35%)

Communicate with clients on a regular basis of any changes to the tax portion of their mortgage payment
Communicate with solicitors of any tax arrears that were a result of non-payment at closing
Inform municipal tax offices on a regular basis of any changes to our portfolio (addition of new loans, deletion of existing loans, account modifications)

Risk Management / Compliance (15%)

Act in accordance with Home Trust’s core values, Code of Conduct and all internal policies and standards; engage in highest standard of business conduct and ethics
Understand regulatory and compliance requirements applicable to one’s scope of responsibility
Incorporate regulatory & compliance requirements into existing business processes and activities
Increase knowledge & understanding of regulations, laws and compliance within the scope of one’s responsibility and overall Company, from the time of hire to on-going annual training and development

Documentation (5%)

The tax specialist is responsible to archive an electronic copy of all documents related to the payment of property taxes and correspondence sent to clients to comply with record retention and audit requirements
Ensure that all relevant data regarding clients tax account is entered correctly in SAP (tax roll number, municipality, grant eligibility (where applicable)
Formal Education
Post secondary degree or diploma required (University degree preferred) in Finance, Business or equivalent
Certification(s)/Designation(s) preferred
Related Experience
Min 2 years in mortgage industry

**Skills**:Problem solving - exceptional
Proactive/ takes initiative/ self starter
Customer service focused
Diplomacy
Communication (verbal and written) - excellent
Quality focused
Attention to detail/ accuracy
Professional maturity
- exceptional
Collaborating
MS Office Suite - advanced
Position Complexities
Bilingualism an asset
Some work beyond standard hours
Acknowledgement

All employees of Home Capital Group Inc. must comply with all applicable Home Capital Group Inc, Home Trust Company, and specific Line of Business policies, standards, guidelines and controls. Additionally, all employees are obligated to become familiar with Home’s risk management framework and understand the operational risk management requirements within their specific business. Employees are also expected to understand and comply with the Company’s Code of Business Conduct & Ethics Policy at all times and escalate any issues or concerns through various reporting channels (i.e. Ombudsman, Compliance Hotline, Whistleblower Policy, etc).