Instructional Delivery Manager

5 days ago

Surrey, Canada FortisBC Full time

**Branch**: Gas

**Affiliation**: Management & Exempt

**Employment Status**: Full-Time Regular

**Workplace Flexibility**: Yes

**Posting End Date**: Open Until Filled

We’re a Canadian-owned and BC-based energy company taking steps toward a lower-carbon energy future by providing renewable energy, natural gas and electricity to more than 1.2 million customers.

We’re looking for new talent to join us as we transform BC’s energy future. Our diverse team of more than 2,600 employees is committed to a safe and inclusive culture where each of us can connect, belong and grow. Join us and let’s work together for a better BC. Position Overview
You’re passionate about helping employees reach their full potential through training and development and you have the experience using best practices and the latest technology to create useful and effective training programs. You lead by example and know how to set-up your team for success by growing your suite of training programs and empowering your team to ensure your internal customers only receive the best. We need your unique skills and background in our Trades Training and Operational Learning Supervisor role.

In this role, you’ll supervise our team of trainers and manage technical trades training to meet customer needs. This includes overseeing the delivery of trades training and tracking of corresponding training and competency records. In year 1, you will:
Build a high performing training delivery team who are aligned to our corporate values.
Develop business process to sustain the Learning Management System platform for the Company.
Review the training portfolio and conduct qualitative analysis on the impact of trainings to provide recommendations on opportunities for improvement. In year 2, you will:
Introduce technology advancements to support training delivery.
Train the facilitation team to support the use of technology in training delivery.
Make any improvements gleaned from ongoing evaluation of training offerings. What it takes:
A diploma or degree in a relevant field, plus a minimum of four years of experience managing unionized personnel.
Proven leadership skills to foster a supportive team environment and motivate team members to excel at delivering technical trades training to our internal customers.
Exceptional organization and strategic-thinking skills managing trades programming and coordinating training across the Company.
A demonstrated ability to plan and execute training schedules to ensure compliance training is being sustained. Excellent communication and interpersonal skills to deliver programs using a blended approach, including in-person instruction, e-learning and live remote training using virtual reality and augmented reality technologies.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

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