Bilingual Customer Service Representative
5 days ago
Experience in customer service industry
- **Must be available for 24/7 rotational shift Bilingual customer service (French & English)**:
- Provide Level 1 support by following documented SOP's and knowledge articles to retail and wholesale sites for technical issues related to:
- Point of Sale machines
- Pin pad
- Pump, Card reader
- Network connectivity, Carwash systems etc.
- Work within ticketing systems to adequately document all work performed.
- Create a ticket in the ticketing system and proceed with resolution basis documented knowledge articles
- Resolve tickets through phone contacts
- Ability is to quickly respond, troubleshoot, and identify the correct path for resolutions.
- Well organized, detail oriented, and able to work without close supervision
**Benefits**:
- Vision care
**Language**:
- French (required)
Work Location: Remote
-
Bilingual Customer Service Representative
2 weeks ago
Remote, Canada Kohl & Frisch Ltd Full time**JOB POSTING** **POSITION: Bilingual Customer Service Representative** **STATUS: Full-Time (Remote)** **LOCATION: Kohl & Frisch Limited (Anjou, Quebec**)** **REPORTS TO**:National Contact Centre Manager** **DEPARTMENT: Customer Service** Founded in 1916, Kohl & Frisch Limited has a solid reputation in the healthcare industry that distinguishes it as the...
-
Bilingual Customer Service Representative
7 days ago
Remote, Canada The Tandet Group of Companies Full timeCanxxus provides Fleet Maintenance management and emergency breakdown service to fleets large and small across North America. Our company's belief is that communication is key with every vehicle event. Through the use of unique processes & proprietary software, our team is able to keep our customers updated every step of the way.Position: The Bilingual...
-
Bilingual Customer Service Representative
1 week ago
Remote, Canada HCL Technologies Full time**Job description** - Experience in customer service industry - **Must be available for 24/7 rotational shift Bilingual customer service (French & English)**: - Provide Level 1 support by following documented SOP's and knowledge articles to retail and wholesale sites for technical issues related to: - Point of Sale machines - Pin pad - Pump, Card reader -...
-
Customer Service Representative
1 week ago
Remote, Canada Billyard Insurance Group Full timeJob SummaryWe are seeking a dedicated and personable Customer Service Representative to join our team. Bilingual skills in English and Mandarin are highly valued to serve a diverse client base. This position offers an opportunity to develop your communication and analysis skills in a dynamic environment.ResponsibilitiesHandle Policy changesAnswering the...
-
Customer Service Representative
5 days ago
Remote, Canada Drs Gottschling & Stevenson Full timeOverviewWe are seeking a dynamic and customer-focused Customer Service Representative to join our team. This role is essential in providing exceptional support to our clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will possess strong communication skills, be proficient in Microsoft Office and computer skills,...
-
Bilingual French Financial Customer Service
5 days ago
Remote, Canada SinlgePoint Group International Full timeThe Financial Customer Service and Collections Representatives at SinglePoint are dedicated professionals who exemplify professionalism, responsibility, and goal-orientedness. Our Financial Customer Service and Collections Representatives handle inbound and outbound customer interactions while maintaining a strong focus on providing exceptional customer...
-
Customer Service Representative
7 days ago
Remote, Canada Red Maples Virtual Solutions Inc. Full time24/7 French Bilingual Customer Support Position for Urgently Cadillac Roadside Assistance. - Flexible Schedule - You get to pick your schedule. Can work around your current jog too.(Hours available Evenings & Nights & Weekends too.) What to Expect When Servicing Capabilities of Top Performing Agents for this Program - Effective probing and investigating...
-
Bilingual Customer Service Representative
3 days ago
Remote (Canada) nesto Full timeFuel your passion for service in a fast-paced mortgage environment built on teamwork and excellence. You'll serve as our frontline expert, managing diverse communication streams to deliver the high-quality experience our customers deserve.Role and Responsibilities: Service-First Mindset: Cultivate positive relationships by providing clear, helpful, and...
-
Remote, Canada PBS Systems Full time“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “ **The Opportunity**: We are changing the way people buy and service cars one dealership at a time. In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail...
-
Inbound Customer Service Representative
1 day ago
Remote, Canada Optima Communications International Inc. Full timeFrench Below **Inbound** Customer Service Representative** We are so excited that you are reading this and hope that you will decide to apply! **Optima is the place for you!** We are a client driven, people focused organization that thrives on having our people initiate creative and innovative ways to enhance the customer service experience to the next...