Claims Support Agent

**Job Title**:Claims Adjuster GAP
- ** Location**:Atlanta, GA, US - Remote/ Toronto**, **Ontario,** **Canada - Remote

**FLSA**: Non-exempt

**Position Overview**:
The GAP Claims Adjuster understands how to work efficiently and effectively with customers to ensure that all assigned claims are concluded promptly, equitably and economically within the provisions of the contract and in accordance with the damages presented. Requires that the adjudication of claims be within company guidelines and all state regulatory requirements.

**Responsibilities**:

- Three to five years of experience in GAP or personal auto claims adjuster experience is preferred
- Establish contact and maintain effective professional relationships with insured parties, agents, underwriters, primary insurance and others involved in the claims process
- Review claims and claim status with customers, agent or underwriters as necessary to facilitate the prompt, accurate resolution of claims filed
- Obtain and prepare the necessary documentation associated with the prompt, accurate, and thorough verification of losses and administration of claims. Follow established policies, procedures, and processes in preparing information, and submit each claim for to audit for the final review in a timely manner and in accordance with GAP standards and expectations.
- The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities._

**Job Requirements**:

- Ability to understand claims adjudication process
- Demonstrated experience with Financial and/or Banking claims
- Sound knowledge base and experience with GAP or personal auto claims
- Skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information; research and investigative abilities; negotiating, conflict resolution and persuasion abilities
- Sound written and oral communication skills
- Commitment to professional and personal growth and development; commitment to continuous improvement
- Team-oriented work style; attention to detail and accuracy; effective time management and organization skills
- Must be able to successfully pass a background check

**Company Benefits**:

- Medical, Dental, and Vision Insurance
- Flexible Spending Account
- Health Savings Account
- 401(k) Plan with Company Match
- Company-paid Short-Term and Long-Term Disability
- Company-paid Life Insurance
- Paid Holidays and Vacation
- Employee Referral Program
- Employee Assistance Program
- Wellness Programs
- Paid Community Service Opportunities
- Tuition Reimbursement
- Ongoing Training & Personal Development
- And More

**About Safe-Guard Products International**:
Safe-Guard Products International is the leading provider of branded vehicle protection products in the finance and insurance space to the automotive, RV, marine and motorcycle/powersports industries. We are a proud partner to Original Equipment Manufacturers (OEMs), top retailers, and independent agents across the United States and Canada. In nearly thirty years, we have grown to power a client roster of over 50 leading protection brands and protect over 16 million consumers under Safe-Guard contracts. Our success is driven by over 700 employees, who serve over 12,000 dealers and support contract holders across the U.S. and Canada.

Safe-Guard continues to experience dynamic growth and has earned a stellar reputation from our clients, dealers, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.
- Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law._