Concierge/security Guards

2 weeks ago

Toronto, Canada Paragon Security Full time

**Why Paragon?**
- Paragon Security, Canada’s largest family-owned security company, is uniquely designed to ensure our guards succeed. Your success is our success.

**Benefits**:

- Competitive pay
- Career advancement opportunities
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Company wide Recognition Program
- Overtime Pay
- On Site Parking

**Position overview**:

- Paragon is looking for a highly motivated individual for a concierge position in a residential building located in the York Region area. The hours for this position are afternoons/nights.

**Role and Responsibilities**:

- Assists residents and visitors in a branded, friendly, proactive, and efficient manner with appropriate follow-up, as necessary.
- Provides services requested by making arrangements and bookings for condominium amenities, elevators, and parking permits.
- Ability monitor CCTV Systems, Access Control Systems, & Monitoring alarms
- Monitoring alarms to ensure follow up is completed.
- Enforce client’s rules, regulations, Provincial statutes, and Municipal by-laws.
- Perform routine property patrols and respond to Fire Alarms.
- Patrol to ensure that fire extinguishers and hoses are accessible and fully charged.
- True desire to satisfy the needs of resident’s queries in a fast-paced environment.
- Proven verbal and written communication and interpersonal skills.
- Follow up with daily documentation in your memo book notes and incident reports as required.
- Facilitating access of vehicles and pedestrians at fixed posts
- Obtaining statements and collecting information for Incident Reports Performing Customer Service-related functions

**Minimum Requirements**:

- Must be available to work fulltime, all shifts (Days/nights/evenings/rotations)
- Valid Ontario Security Guard License
- Proof of Covid-19 vaccination
- Experience as a concierge is considered an asset
- Demonstrated initiative and success through past assignments and duties.
- Strong team player, ability to achieve superior customer service for the client and business units.
- Able to Multitask in a fast-pacedenvironment.
- General knowledge of Health and Safety practices.
- Conduct routine interior and exterior foot patrols of the facility grounds.
- Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
- Conflict Resolution and Diffusion skills.

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