Digital Shopfoor Support
1 week ago
Full-time
Department: Technicians
**Company Description**:
Our company is a leading European digital service provider specializing in cutting-edge solutions for the aerospace industry, dedicated to transforming the way aerospace companies operate through innovative digital solutions. Our cutting-edge technology and expertise enable us to deliver high-impact services that optimize operations, enhance safety, and drive efficiency in aerospace organizations worldwide.
**Key Responsibilities**
Digital shopfloor support:
- Coaching/Training of newcomers.
- Writing bugs sheet or specification of evolution requests.
- Act as a link between users and the solutions project team.
- Solutions update testing before deployment
Reporting:
- Prepare regular status reports, project documentation, providing transparent visibility into project progress, milestones, and outcomes.
**Qualifications**:
**Qualifications**
**Experience**:
- Prior experience working with customers in aerospace industry is preferred.
**Education & Certifications**:
- DEC's degree (Diploma of College Studies) in manufacturing engineering, computer science, or a related field.
**Skills & Achievments**:
- You are comfortable using IT solutions and supporting users.
- First experience in root cause analysis, IT problem-solving abilities.
- Writing of technical documents (BRD, specification,).
- Technical discussions with end users.
- Understanding of aerospace industry regulations, standards, and best practices.
**Languages**:
- French, English (professional)
**Additional Information**:
Job location in Mirabel, CA
- Sopra Steria values diversity in the workplace and encourages women, visible minorities, ethnic minorities, aboriginal people and people with disabilities to apply._
**Benefits**:
- Hybrid work.
- Advanced medical, dental and vision insurance.
- Access to a telemedicine service.
- RRSP program.
- Personal and sick leave.
- Recreation room with pool table and table soccer.
- Free gym located in the office
All your information will be kept confidential in accordance with EEO guidelines.
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