Corporate Traveller

Job no: 518501
Brand: Corporate Traveller
Work type: Full time
Location: British Columbia
Categories: Corporate & Group Travel

Corporate Traveller - Corporate Travel Consultant - Surrey, BC (Hybrid)

A world where tech and people work collectively to make corporate travel simpler, faster and easier. Corporate Traveller is one of Flight Centre Travel Group's (FCTG) most successful brands, globally. Our mission is to dominate the SME market, making the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate ongoing value to decision-makers, travellers and bookers. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. For decades, we've been helping go-getter businesses grow through travel.

Corporate Traveller has offices across a global network that spans Australia, Canada, USA, UK, South Africa and New Zealand. The brand has been part of the Flight Centre Travel Group for more than 26 years and is a key contributor to the ongoing strength of FCTG's corporate travel division. Award winning, forward thinking and fun to work for - this is a business for people who love travel, are team players and customer service oriented.

To learn more about Corporate Traveler please click HERE

About The Opportunity

Key Responsibilities

As a Corporate Travel Consultant you will be responsible for managing the day-to-day travel needs of corporate business accounts, including:
Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations.
Follow company procedures, account guidelines and customer service standards
Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
Build and maintain strong working relationships
Provide solutions to travel related problems clients may experience

Experience & Qualifications

Customer focused - consistently going above and beyond to deliver an amazing client experience
You obsess over details; take pride in being organized and can juggle competing priorities with the ability to quickly shift gears when needed.
Outstanding interpersonal skills and ability to build strong business relationships.
A problem solver who thinks outside of the box to provide creative solutions.
You embrace egalitarianism, irreverence, and ownership.
You thrive in a collaborative environment but can also produce quality work independently.
Excellent written and verbal communications skills
Ability to work in a fast paced, deadline driven environment.
Tech Savvy - 2 years' experience with a GDS system (Sabre preferred), confident using Microsoft suite, and comfortable learning new software

Work Perks - What's in it for you:
FCTG is renowned internationally for having amazing perks and an even better culture. We understand that our people are our most valuable asset. It is the passion and dedication of our teams that keep the company on top of the industry ladder. It's also why we offer some great employee benefits and perks outside of the norm.

Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
Have fun: At the heart of everything we do at Flight Centre is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can't miss in our people or service.
Personal connections: We are a big business founded on personal relationships.
Diversity, Equity & Inclusion
Diversity Day: paid leave to observe holiday or cultural celebration of your choice Annual Charity Trip
DEI education
Commitment to fair practices such as regular equity assessments and inclusive recruitment protocols
A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
Employee giving program
Office Environmental Program
1 Volunteer Day per Calendar Year

Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid time off policy
National/International Award Nights and Conferences
Benefits including vision, medical, and dental
Employee Assistance Program
RRSP with matching
Employee Share Plan
Glob