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Director of Patient Services, Second Building Project
2 weeks ago
**CancerCare Manitoba** is a provincial agency which provides clinical and academic services and leadership for cancer control and the treatment of blood disorders. Our shared vision of a **world free of cancer** drives every member of our team. CancerCare Manitoba is the perfect place to thrive if you're seeking a fulfilling career in an organization that is committed to its employees' well-being and professional development.
**Competition # 234-25-33920**
**Posting End Date**:July 25, 2025
**City**:Winnipeg
**Work Location**:MacCharles
**Department**:Clinical Operations
**Union**: Non-Union
**Hiring Status**: Term
**Anticipated Start and End Date**:ASAP - Indefinite
**FTE**:1.0
**Anticipated Shift**:Days
**Daily Hours Worked**:7.75
**Annual Base Hours**:2015
**Salary**:$66.006 /$69.435 /$73.342
**Job Summary**:
Reporting to the Chief of Clinical Operations, the Director of Patient Services, Second Building Project will work closely with the CCMB Executive Team, the Director of Infrastructure and Environment and Shared Health’s Department Led Capital Project team to plan, coordinate, and oversee the delivery of the new second building. The Director will be responsible for CCMB’s clinical planning perspective for the programming and design of the second building, ensuring alignment with the CCMB’s vision and strategic priorities. Acting as a bridge between clinical operations and project execution, the Director seeks clinical stakeholder input and informs the design, planning, and implementation of healthcare services and facilities to the highest standards.
Collaborating with CCMB leadership teams, physicians, and healthcare professionals, the Director coordinates and provides oversight to develop and integrate service delivery models, clinical standards, and operational strategies to the project. They manage clinical project activities to ensure efficient program design and delivery, mitigate risks, and maintain clear communication with stakeholders while keeping the CCMB Executive Team apprised of progress or challenges.
The role also involves co-leading the planning and design of clinical facilities and infrastructure, aligning resources and services to support the evolving needs of future care delivery. This includes integrating facilities management, clinical equipment, digital solutions, and space planning through the programming, design, and construction phases of the project to address clinical requirements for new construction.
The Director coordinates project and operational planning with internal and external stakeholders, including clinical and medical staff, leadership teams, consultants, and community representatives. In a dyad relationship with the Medical Director, Second Building Project, the Director ensures all planning aligns with CCMB’s strategic goals and incorporates best practices and innovative care models, including patient flow optimization, infection control, and digital technology integration. Throughout, the Director upholds CCMB’s commitment to high-quality, equitable, and culturally safe care.
This role is essential in driving innovation and ensuring the successful delivery of Manitoba’s major healthcare construction project.
**Qualifications**:
**Education**
- A level of education, training, and experience equivalent to a Master’s Degree in a relevant discipline such as Nursing, Health Sciences, Health Care Administration, or Business Administration is required.
**Experience**
- 7 years of progressive experience leading a broad spectrum of health services in a publicly funded health services delivery organization.
- 5 years of management experience within the healthcare field is required.
- 3 years of management experience leading a clinical operations team within a unionized environment is desired.
- 3 years of experience implementing program planning, development and evaluation is required.
- An acceptable equivalent combination of education and experience may be considered.
**Skills and Abilities**
- Demonstrated strong organizational, interpersonal, communications and leadership skills.
- Demonstrated ability to adeptly manage multiple requests and exhibits exceptional time management skills.
- Ability to work independently and as part of a team.
- Ability to understand and utilize administrative and decision support reports and research information related to clinical care and practices, including quality improvement practices.
- Ability to provide leadership, guidance and direction to others including staff and contractors and to work effectively as part of a team.
- Relevant healthcare-related management courses are an asset, including but not limited to change management, patient satisfaction and experience, multidisciplinary team environments, conflict resolution, and quality improvement
- Proven ability to negotiate and mediate resolutions to complex situations.
- Ability to lead people, manage change, develop strategy and execute plans.
- Abi
