Customer Service Advisor

6 days ago


Pointeauxtrembles, Canada HYUNDAI GABRIEL POINTE AUX TREMBLES Full time

**Overview**

**Responsibilities**
- Provide detailed information about products and services offered by the dealership.
- Assist customers in scheduling appointments for automotive repairs and services.
- Handle cash transactions accurately and efficiently while maintaining a balanced cash drawer.
- Upsell additional services or products based on customer needs and preferences.
- Collaborate with mechanics and other staff to ensure seamless service delivery.
- Maintain accurate records of customer interactions and transactions in the system.
- Address customer complaints or concerns promptly to ensure satisfaction.

**Skills**
- Strong customer service skills with a focus on building rapport with clients.
- Mechanical knowledge related to automotive repair is highly desirable.
- Experience in sales or upselling techniques to enhance customer experience.
- Familiarity with dealership operations is a plus.
- Cash handling experience to manage transactions effectively.
- Excellent communication skills, both verbal and written, to convey information clearly.
- Ability to work well in a team environment while also being self-motivated.

Join us as we strive to provide exceptional service to our customers while fostering a supportive work environment

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay
- Commission pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- service advisor: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

Expected start date: 2025-02-03



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