Labour Relations Manager

**Company**:
BC Maritime Employers Association

**Industry**:
Labour Relations

**Level**:
Hybrid

**Job Family**:
Labour Relations Manager

**Location**:
Vancouver, BC

**Compensation**:
Salary + Benefits
OVERVIEW

RESOLUTION SERVICES

Dispute resolution services provided include collective agreement and labour legislation interpretation, discipline and grievance administration, preparation and presentation of arbitrations, delivery of labour relations...

OVERVIEW

Reporting to the Senior Director, Labour Relations, the Labour Relations Manager is responsible for deliveriny commercially positive outcomes to BCMEA's member companies.
RESPONSIBILITIES

LIAISON & TRAINING

Acts as the primary liaison between a functional sector of member companies and all services provided by the BCMEA, including Training and Dispatch. Creates and presents training content for customer/member...

LABOUR RELATIONS PROCESSES

Integrates innovative, effective labour relations processes and systems into the organization to support organizational change efforts.

OPERATIONAL PERFORMANCE

Organizes and leads sector customer/member meetings to improve operational efficiencies and productivity and prepares for and participates in collective bargaining.

COLLECTIVE AGREEMENT CONSULTING

Provides advice and direction to customers/members on administration of the collective agreement negotiated between the BCMEA and the ILWU-Canada on behalf of its customers/members.

INVESTIGATIONS

Investigates refusals to work on the grounds of safety through discussions with union and management.

COMPLIANCE & POLICIES

ON-CALL SUPPORT

Provides “on-call” contract interpretation and dispute resolution services to customers/members on a rotational basis.

STRATEGY

Actively promotes strategies/processes that advance customer/member business objectives; monitors management practices to identify those that are not conducive to promoting sound labour relations practices.

SUPPORT & GUIDANCE

Provides support and guidance to customers/members on incident investigations and disciplinary matters.

**REQUIREMENTS**:
EXPERIENCE

5+ years of recent, related experience in a complex and dynamic unionized and safety-oriented work environment. Demonstrable experience in a unionized work site and/or sector; familiarity within environments...

CONFLICT MANAGEMENT

Effective conflict management skills and the ability to facilitate a collaborative working environment with customers/members and unions. Ability to manage multiple projects, delivered on-time and within budget.

CUSTOMER SERVICE

Strong customer service orientation and ability to work effectively with a diverse workforce and across multiple organizational levels. Excellent time management, problem-solving, and administrative skills.

COMMUNICATION

Exceptional verbal and written communication skills. Ability to engage and communicate in a professional and confident manner.

KNOWLEDGE

Thorough knowledge of human resource principles and labour relations methods and procedures. Marine industry knowledge an asset.

INFLUENCE

Ability to influence others and gain understanding and acceptance of contrary opinions and viewpoints.

DEGREE

Bachelor’s degree in Industrial Relations or Business Administration, or a Masters of Industrial Relations, or a comparable combination of education and experience.

DELIVER PRESENTATIONS

Ability to deliver impactful, informative, effective presentations.

DEVELOP RELATIONSHIPS

Develop trusting working relationships quickly and effectively.

ANALYSIS

Strong analytical aptitude, proven research skills, and the ability to assess and interpret data.

M365 PROFICIENCY

Proficiency in Microsoft Office Suite.

MEDIATION & NEGOTIATION