Inside Sales Representative

2 weeks ago

Halifax, Canada D&L Engineering Sales Limited Full time

We have immediate opening at our **Halifax**operation for **Inside Sales Representative - Fire Systems & Technical Services**.

Being a part of our team, you will be able to experience many of the benefits below.
- Competitive Wages
- Comprehensive Health, Dental and Insurance Programs
- Employee and Family Assistance Program
- Employer Matching Retirement Savings and Financial Planning Support
- Paid Time Off (including Flex Time and a Variety of Observed Holidays)
- Paid Training and Development Opportunities, and much more

The **Inside Sales Representative - Fire Systems & Technical Services**position will be responsible for providing daily support to the Technical Services team through:

- Sourcing products and product information to support customer requirements
- Supporting order management through preparation of order entry and quotes for inspections and deficiency repairs for the Fire Alarm, Extinguisher, Emergency Lighting, Kitchen Fire Suppression, Fixed Gas Detection and/or Sprinkler systems.
- Helping prepare bids and submission of documentation
- Maintaining sales documents including modifications
- Assisting in resolution of customer concerns and inquiries
- Maintaining vendor and product information in the ERP system
- Participating in product training within the business unit, the company and customers
- Ensuring high quality of customer service
- Skills in reviewing inspection reports to evaluate deficiencies and required repairs
- Comprehension of technical designs, drawings, specifications
- Professional and customer service focused mindset
- Capacity to exercise independent judgement in the development of recommendations and proposals
- Ability evaluate and resolve client inquiries and requirements both independently and, where necessary, engaging team members
- Excellent organization skills, including the ability to prioritize tasks and deadlines
- Demonstrated organizational skills with a keen attention to detail and accuracy
- Ability to communicate effectively, both written and verbally
- Commitment to support the safe execution of high-quality work

Our preferred experience and training credentials for this role are noted below.
- **NOTE: All combinations of education and experience will be considered.**:

- 3+ years’ experience in a fast-paced, sales support role
- Experience or familiarity in the fire protection and/or construction industry would be considered an asset
- Post secondary training in a technical discipline or trades certificate would be considered an asset
- Experience with using computerized purchasing and warehousing ERP systems
- Proficiency working with Microsoft Office is must.
- Sound knowledge of the relevant and applicable national and local building and fire codes and NFPA would be considered an asset.

If you are excited by the opportunity to contribute to an extraordinarily successful and growing company and are interested in being part of a dynamic team, we want to hear from you.

We embrace diversity across all our operations and foster a respectful and inclusive work environment. Individuals that represent a variety of backgrounds, perspectives and skills are encouraged to apply.

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