Patient Services Specialist

6 days ago


Vancouver, Canada FYidoctors Full time

**Why You Should Join Us**:
We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Joining our team at FYidoctors offers you a rewarding career where you can help us have a meaningful impact on people's lives while also having fun doing it

**How You'll Benefit**:

- Excellent wages
- A comprehensive benefits package that includes outstanding optical coverage
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career

**Why We Need You**:
Our **Vancouver Kerrisdale** office is looking to welcome someone like you to their team. All we ask is that you bring your exceptional skills and experience and join us as our newest **Patient Services Specialist**.

As a **Patient Services Specialist**, you will play a critical role within FYidoctors by delivering world-class service to our patients. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current patients' health and well-being, as well as the patients we haven't yet met.

This position is a full-time, permanent role working Monday through Friday, up to 40 hours per week.

**What Will You Be Doing?**
- Administering pre-testing services
- Billing the patient, their medical service provider and other third parties
- Managing appointment bookings, prescription printouts and billing and payments
- Taking and placing contact lens orders
- Upholding excellent customer service standards using your charisma and problem-solving skills

**What Do You Have?**
- Ideally, you will have customer-facing experience, preferably in a retail environment
- Experience in administration
- A high level of comfort using technology and computers
- Solid proficiency in MS Office Suite
- A professional, approachable manner and a love of meeting and interacting with people

**You don't need any Optical Industry experience, just a passion for making a difference in people's lives.**

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities



  • Vancouver, Canada FYidoctors Full time

    Our **FYidoctors Yaletown** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest** Patient Services Specialist**. This position is a **full-time permanent role** working **30-40 hours per week**. Our clinic is open **Tuesday to Saturday**. You will play a critical role within FYidoctors...


  • Vancouver, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our...


  • Vancouver, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our...


  • Vancouver, Canada FYidoctors Full time

    Our **FYidoctors - Vancouver - Yaletown** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest** Patient Services Specialist**. This position is a **part-time role** working **20-29 hours per week**. Our clinic is open **Tuesday to Saturday**. The schedule for this role will range from...


  • Vancouver, Canada FYidoctors Full time

    Our FYidoctors - Vancouver - Yaletown clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist. This position is a part-time role working 20-29 hours per week. Our clinic is open Tuesday to Saturday. The schedule for this role will range from 3-4 days per week...


  • Vancouver, Canada Renue Med Spa Full time

    **Position Overview**: We are seeking a dynamic and organized Patient Coordinator / Social Media Specialist to join our team. This role is vital in ensuring exceptional patient experiences and enhancing our online presence. You will be responsible for coordinating patient communications, managing social media content, and assisting with inventory and...


  • Mississauga, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Shoppers Drug Mart Specialty Health Network Full time

    Bilingual Patient Care Specialist - Remote Join to apply for the Bilingual Patient Care Specialist - Remote role at Shoppers Drug Mart Specialty Health Network. Location: 1685 Tech Ave, Mississauga, Ontario, L4W 0A7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk‑in clinics, and a beloved loyalty program,...


  • Vancouver, British Columbia, Canada Olive Fertility Centre Full time

    Patient Service RepresentativeDepartment: AccountingReports To: Patient Service Representative Team Lead/VP, FinanceLocation: Vancouver ClinicWork Schedule: 7.5 hours per day/37.5 hours per week. May include weekends.Overview:Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:This position supports our Accounting team, reporting...

  • Service Specialist

    3 weeks ago


    Vancouver, Canada London Drugs Limited Full time

    Not just a job… a community a partnership a team You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer-focused people to join our team! We currently have opportunities for: Service Specialist The Service...


  • Vancouver, Canada Olive Fertility Centre Full time

    **Patient Service Representative** **Department**: Accounting **Reports To**: Patient Service Representative Team Lead/Controller **Location**: Vancouver Clinic **Work Schedule: 7.5 hours per day/37.5 hours per week, Tuesday - Saturday.** **Overview**: - Supporting the Vision, Values, Purpose, and Commitment of Olive Fertility Centre:_ This position...