Logistics Coordinator

**Job description**

Canada Clean Fuels is a privately held organization and is a recognized leader in the Fuel Industry through its safe, reliable, and professional operating practices. Canada Clean Fuels has grown by providing excellent service in the petroleum industry while diverging into dedicated transport services. Canada Clean Fuels is currently hiring DZ Logistics Coordinator based out of our Toronto location.

**Responsibilities / Duties**:

- Ensure proper use of CCF equipment resources.
- Administer, Maintain & update various software: Dispatch software - Octane, Big Road, Touchstar, Fleet Complete, VRO route optimization system etc.
- Assist and train new employees on processes.
- Cost control awareness; ensure productivity among drivers, report opportunities for improvement.
- Work with Terminal Manager to maximize assets and productivity.
- Emergency response & incident documentation of delivery issues.
- Ensure employees transmit customer billing information accurately and on time, manage paperwork and work with he CCF admin team to ensure all paperwork is accurate and received on time 48 hours standard. Immediate response to admin team is the expectation.
- Develop relationships with customers in all areas, be proactive to help them.
- Work around Supply interruptions to minimize impact to customers.
- Use of Fleet Complete/Big Road GPS system to track deliveries and drivers.
- Dispatch delivery drivers, update & make changes as conditions warrant.
- Attend area meetings to obtain feedback from drivers on performance of dispatch function, be part of the process to develop changes and implement suggestions.
- Review previous day dispatching, follow up on discrepancies (Volume, Sites, Time etc. )
- Work with other regions to provide support as well receive assistance when needed
- Establish relationships with customers and with management teams across the CCF terminals
- Dispatches and arranges schedules for drivers and vehicles; assign driver routes, destinations, and timelines
- Coordinates with drivers to resolve any issues, problems, or concerns that arise during delivery
- Dispatches drivers in a systematic order to ensure there is no overlapping or backtracking of routes
- Collaborates with stores and advises of drivers' schedules; addresses any concerns or route changes
- Completes departmental reporting as needed
- Completes other duties, including special projects, as assigned by Management
- Responsible for Terminal outage notification and follow up duties
- Shift Report

**Qualifications / Experience / Requirements / Skills**
- Ability to work unsupervised, self-motivated.
- Good interpersonal skills and excellent verbal and written communication
- Strong operational and maintenance background
- Years of experience in trucking and fuel dispatch experience is preferred
- Ability to manage demanding situations calmly and effectively
- Ability to quickly learn new software
- Capable of working in a fast-paced environment
- Excellent customer service
- Good understanding of intra-department functions and operations
- Answer calls after working hours
- Criminal Record Check

**Canada Clean Fuels provided the following inclusive hiring information**:
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Pay: $55,000.00-$60,000.00 per year

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person