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Manager, Facilities

3 weeks ago

Langley, Canada First West Credit Union Full time

We are currently seeking a Manager, Facilities to join our team.

The Manager, Facilities provides leadership in all aspects of facilities management including planning, energy management, safety, security, maintenance, operations, contract management and emergency management. The Manager, Facilities is responsible for planning branch focused initiatives, capital projects, construction, renovations, systems, replacements, accessibility, and sustainability; and supports the budget development and management for the overall facilities budget. Additionally, the position develops relationships with stakeholders and provides leadership and develops staff and services to support the strategic plans of First West.

**Here is what would be included as a part of your typical day**
- **Facility & Asset Management**:Oversees the planning and execution of the facilities component of projects, branches and administration offices. Provides technical advice, consultative services and direction to stakeholders and staff as needed to ensure the integration of branch strategy, corporate sales culture, image, branding and corporate social responsibility. Assesses bids and recommends the selection of contractors, consultants and equipment to senior leaders. Responsible for managing fixed asset administration including credit union buildings, credit union owned insurances, all improvements, systems, equipment, machinery, and all contract and maintenance agreements pertaining to fixed assets.
- **Facilities Budget**:Supports the development of the overall annual operating and capital budgets for the department including providing supporting documentation and rationale. Oversees capital and operational expenditures as well as contract negotiations in collaboration with key internal and external resources and take accountability for facilities related project budgets, and performance to budget.
- **Contract Management**:Develops and administers a range of facilities services contracts (i.e. janitorial, confidential waste) ensuring service standards are based on industry standards, have measurable guidelines, are within budgetary resources and that the quality and performance standards are met.
- **Leadership**:Manages and provides leadership to staff by coaching, guiding, and modeling key behaviors/strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Mentors team members to define shared and individual goals, meet target dates and ensure alignment of team goals. Participates as an active member and advisor on a variety of internal committees as required.
- **Policies & Procedures**:Develops facility management policies and processes and conducts ongoing reviews of best practices and performance measurements. Maintains compliance with audit and risk management requirements and all other internal policies.
- **Security & Emergency Management**:Manages security systems. Provision of emergency support business disruption services to the organization and after-hours support to resolve facility issues. Coordinates fire safety and emergency planning and tactics in partnership with Health & Safety.

**Required Skills, Experience & Qualifications**:

- College, Trade or Tech School Diploma (2 years) required
- Project Management Cert. Facility Management preferred
- 5 years’ experience within a multi-property organization within aspects of facilities and property management/operations, contract management, preventative maintenance and operating systems required
- Supervisory experience including team development and performance management required
- Practical experience in building systems and project management tools and techniques required
- Knowledge of municipal bylaws, Worksafe BC regulations, and Building and Fire Codes preferred
- 3 years’ experience with lease administration preferred
- Strong people leadership and change management skills required; demonstrated ability to communicate at all levels within the organization to include interaction with senior stakeholders
- Experience leading and implementing change including developing new strategies, policies, and procedures
- Ability to work well under pressure to effectively meet deadlines/organizational requirements
- Ability to negotiate and manage contracts effectively
- Understanding of building systems, preventative maintenance programs, safety planning, sustainability practices and energy management
- Overnight travel is required 7-12 times per year
- Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.

**Why work for us?**

We offer a total rewards package that recognizes the meaningful work you do to support our members and our communities, which includes:

- A competitive base salary plus performance-based incentive compensation
- Annual merit pay increases
- Flexible benefits as well as support for retirement benefits
- Vacation time, a flexible