Parts Counter Clerk

2 days ago

Thunder Bay, Canada Western Star Sales Thunder Bay Ltd. Full time

Work Term: Permanent
- Work Language: English or French
- Hours: 42.5 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
- or equivalent experience
**Work setting**:

- In shop
- Rural area
- Repair and service establishment
- Retail business
**Tasks**:

- Answer telephone and relay telephone calls and messages
- Clean and maintain office, supply area or warehouse
- Conduct sales calls
- Perform general office duties
- Set-up displays of retail parts and accessories
- Address customers' complaints or concerns
- Advise on use and appropriateness of goods or parts
- Handle cash transactions
- Identify, label and catalogue items received
- Issue and distribute parts and supplies for internal use
- Maintain records on inventory control system
- Prepare and track work orders
- Prepare requisition orders to replenish parts and supplies
- Process incoming requisitions
- Receive, unpack and sort incoming parts, supplies and materials
- Sell spare and replacement parts
- Ship, deliver or pick up parts, products or equipment
- Store items in warehouse, tool room or supply area
**Computer and technology knowledge**:

- Inventory control software
- MS Office
- Internet
**Equipment and machinery experience**:

- Industrial lift trucks and fork-lifts
- Pallet lifters
**Parts specialization**:

- Heavy equipment
**Transportation/travel information**:

- Own transportation
- Valid driver's licence
**Work conditions and physical capabilities**:

- Attention to detail
- Bending, crouching, kneeling
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Tight deadlines
- Work under pressure
**Weight handling**:

- Up to 45 kg (100 lbs)
**Own tools/equipment**:

- Steel-toed safety boots
**Personal suitability**:

- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Values and ethics
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Long term benefits**:

- Group insurance benefits
- Life insurance
- Other benefits
- Registered Retirement Savings Plan (RRSP)
- Tax-Free Savings Account (TFSA)
**Other benefits**:

- Free parking available
- Learning/training paid by employer
- Travel insurance

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