Technical Support Specialist

3 days ago

Guelph, Canada SLR Consulting Full time

Vacancy No
- VN3478

Employment Type
- Permanent

Contract Type
- Full-Time

Advert
- We are SLR Consulting (Canada), a 400+ team of environmental/regulatory professionals across the country. We are a leading consulting firm delivering over 30 technical disciplines helping our clients reach their environmental and sustainability goals. With over 25 years of experience, we are a recognized leader in environmental and advisory solutions.
- As our new Technical Support Specialist, you will play an important role on a team whose work is essential to achieving this goal.**We want someone who is**:

- **An Accomplished Multi-tasker** - you’re comfortable working under challenging deadlines, and working through multiple competing priorities and projects across various locations, with a high-level of adaptability
- **Business Savvy** - your understanding of IT goes beyond the technical function - you understand budgeting and project management, and can see how a strong IT department is integral to supporting the business goals of the company
- **Dedicated and Self-sufficient** - you possess a strong desire and aptitude to embrace a continuous learning mindset, and are eager to promote a positive work environment - you’re a strong team member, but also capable of working independently with little oversight

**Job Description**:

- Success in this role will mean combining your significant technological skills and client-centered mindset to help ensure that our internal operations are always running smoothly and efficiently, and that all our staff’s IT needs are met.**Responsibilities**:

- Provide user level technical support for computers, printers, and various hardware items
- Setup and maintain user accounts and mailboxes
- Assist with procurement, inventory, and implementation of new computer equipment and technologies
- Assist with monitoring printers, copiers, and fax machines to make sure they are working properly and receiving regular maintenance
- Assist with maintaining user access rights and logs for network access including onboarding of new employees and removal of inactive employees
- Assist in setup of IT equipment and computer web meetings for company meetings, events, and lunch & learn presentations
- Assist with technical documentation of systems and processes, including the creation and documentation of IT systems and networks
- Daily check various logs (backup, etc.) and fix/report any issues
- Work schedule includes on-call and after hours support on a rotating schedule - weekend work may be required on occasion

Key Responsibilities**Here’s what else you’ll enjoy as part of our team**:

- Competitive total compensation package commensurate with experience
- Comprehensive benefit plan and a suite of wellness initiatives
- Full-time, permanent role with flexible scheduling available
- Opportunities for professional growth and advancement

**Qualifications/Education/Memberships**:

- Bachelor’s degree in Information Systems or Computer Science.
- Minimum of five years of related work experience
- Basic knowledge of current technologies available in the IT world
- Familiarity with the following platform/technologies: Nutanix, Sophos routers, VoIP, Hyper-V, Azure, Exchange, and Office 365 administration
- Previous experience with computer and printer maintenance and repair an asset
- Willingness to work on-call hours as needed, including after hours and weekendsCountry
- Canada

Office
- Guelph; Toronto

  • Technical Support Specialist

    2 weeks ago

    Guelph, Canada SLR Consulting Full time

    We are SLR Consulting (Canada), a 400+ team of environmental/regulatory professionals across the country. We are a leading consulting firm delivering over 30 technical disciplines helping our clients reach their environmental and sustainability goals. With over 25 years of experience, we are a recognized leader in environmental and advisory solutions. - As...

  • Ai Trainer

    7 days ago

    Guelph, Canada EastGen Incorporated Full time

    **AI Trainer & Technical Support Specialist** **Permanent Full-time** Are you passionate about the dairy/beef industries and want to be part of an engaged and winning team? At EastGen we are advancing the dairy/beef industries through the best-trained, most knowledgeable staff, leading-edge solutions and a commitment to being accountable to farmers...

  • Product/customer Technical Support Specialist

    2 weeks ago

    Guelph, Canada Trojan Technologies Full time

    Within Danaher, we are proud to be one of Danaher's Water Quality companies. Through strong customer partnerships, the water platform advances the quality and delivery of water. Want to help us in this mission? Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find...

  • Support Services Specialist

    1 week ago

    Guelph, Ontario, Canada Hopewell Support Services Full time

    POSITIONTitle: – Support Services Specialist (SSS)Employment Status: Regular CasualWork Hours: 12 hours bi-weeklyLocation(s): GrangeDepartment: Residential and Respite Services TeamJOB SUMMARYThe SSS works as a professional within a clinical multidisciplinary team that follows a biopsychosocial model of intervention. The role primarily supports youth and...

  • Technical Test Specialist

    3 days ago

    Guelph, Ontario, Canada Agricorp Full time

    The RoleThe Technical Test Specialist will provide technical expertise for test-related solutions to improve the timeliness and quality of technical deliverables in support of projects and operational activities. The Technical Test Specialist is responsible for developing and refining technical strategies and test processes, configuring the most modern...

  • Technical Sales Specialist

    1 week ago

    Guelph, Ontario, Canada Oregon Tool Full time

    Work Location: RemoteGo one better, together.We've built something we're extremely proud of, and we think it's time you became part of it. Working at Oregon Tool, Canada Ltd., you'll build your career and do your best work while contributing to the whole of the company. We're for those who lean into challenges and expect that same attitude from the people...

  • IT Support Specialist

    2 weeks ago

    Guelph, Canada SLR Consulting Full time

    We are SLR Consulting (Canada), a 400+ team of environmental/regulatory professionals across the country. We are a leading consulting firm delivering over 30 technical disciplines helping our clients reach their environmental and sustainability goals. With over 25 years of experience, we are a recognized leader in environmental and advisory solutions. - As...

  • Technical Sales Specialist

    2 weeks ago

    Guelph, Canada Oregon Tool, Inc. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: We’ve built something we’re extremely proud of, and we think it’s time you became part of it. Working at Oregon Tool, Canada Ltd., you’ll build your career and do your best work while contributing to the whole of the company. We're for those who lean into...

  • Technical Sales Specialist

    1 week ago

    Guelph, Canada Oregon Tool, Inc. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: We’ve built something we’re extremely proud of, and we think it’s time you became part of it. Working at Oregon Tool, Canada Ltd., you’ll build your career and do your best work while contributing to the whole of the company. We're for those who lean into...

  • Technical Content Specialist

    13 hours ago

    Guelph, Canada CWB Group Full time

    Compensation Band: 4Compensation Range:$67, to $83, CAD per year Your expertise shapes our business At the CWB Group, we find fulfilment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB...