Territory Service Representative

7 days ago

Edmonton, Canada BNC Full time

**Job Summary**
BNC, Alberta's largest independent chemical solutions provider is looking for a dedicated, career oriented, customer focused individual to fill the role of Territory Service Representative. This role involves regular, and emergency service calls for a wide variety of commercial dishwashing and chemical dispensing systems.

**Essential duties and responsibilities**
- Regular scheduled site visits with customers to ensure proper function of commercial dishwashers and chemical dispensing equipment.
- Preform needed repairs and preventative maintenance of equipment.
- Inventory and order of chemical product for customers ensuring proper levels are maintained.
- Effectively communicate with customers any issues arising during service visit both in person and through written service reports.
- Manage territory routes according to established schedule, including number of stops per day/week.
- provide effective administration of customer orders, inventory and invoice collection as needed.
- Build and maintain a positive customer relationship through timely, effective communications.
- Provide special and emergency service in a timely fashion to ensure maximum service and customer satisfaction.
- Maintain a positive, professional attitude at all times when dealing with customers and staff.
- Prospect for new clients and expand our presence within the hospitality, commercial and industrial sectors.

**Education and experience**
- Accredited high school diploma, trade school or GED.
- Related experience in repair and maintenance.
- Clean drivers abstract.

**Essential Skills**
- Mechanical aptitude.
- Good diagnostic skills.
- Proficient with hand tools and electrical test equipment.
- Basic electrical knowledge.
- Ability to problem solve both mechanical and customer related.
- Ability to learn new technology and repair and service procedures.

**Other skills and abilities**
- Strong interpersonal skills.
- goal and detail oriented.
- ability to work with little or no supervision.
- willingness to learn new skills.
- Professional appearance and demeanor.
- Ability to find and develop new customers.
- Desire to learn and share new ideas.
- Ability to work out of town for up to one week at a time.

**Benefits**
- Full use of a company vehicle.
- Comprehensive benefit package.
- RRSP matching after one year.
- All necessary tools, equipment and parts provided
- A competitive starting wage growing into a salary plus commission structure.
- A fully supportive, inclusive work environment.

**Schedule**
- Monday - Friday
- Rotating on call schedule.

Pay: From $65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match

Work Location: On the road

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