Vip Travel Advisor

1 day ago

North York, Canada Direct Travel Full time

**VIP TRAVEL ADVISOR**
***:

- Remote**

**Position Overview**

To make travel reservations for C-Suite (or similar) corporate travelers in accordance with their travel policy, covering all aspects of Executive Elite (VIP) business travel.
- This is a fully remote position.
- **Responsibilities**
- Provide a high level of customized service to a variety of high expectation clients, including upgrades, rewards tickets and travel reconfirmations.
- Provide accurate thorough and complex travel information, using appropriate resources to stay informed on current international events and travel requirements.
- Proactively ensure travel profiles are up to date and inclusive of elevated traveler requirements such as frequent guest/traveler/renter numbers, specific personal travel preferences, etc.
- Plan itineraries, book airline reservations and arrange accommodations, car bookings and other services as required, keeping the customer’s travel policy top of mind.
- Research and provide solutions to client travel-related problems
- Build and retain strong relationships with Executive Elite travelers and/or their Executive Assistants.
- Build and retain strong relationships with suppliers as to garner their favor when something “out of the box” is required.
- Provide an exceptional level of customer services to both travelers and their Executive Assistants
- This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements or efforts associated with this position.

**Basic Qualifications**
- Minimum 10 years corporate travel advisor experience with preference given to those with VIP background.
- Strong and recent experience in booking and pricing international travel.
- Extensive airline and supplier knowledge including a strong understanding of frequent traveler programs, specifically at the higher perk levels.
- Recent Sabre proficiency is necessity.
- Able to work across multiple time zones
- Strong ability to multi-task.
- Exceptional relationship building skills.
- Ability to work in a fast paced environment.
- Excellent communication skills - both written and verbal.
- Ability to manage conflicting priorities to ensure customer satisfaction levels are achieved.

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.
- **About Direct Travel**

Our growing company relies on excellence to deliver on our commitments to our customers. This starts with our employees. Our inclusive culture encourages entrepreneurial spirit empowering employees to build strong, long-lasting relationships with our clients and deliver innovative solutions. Direct Travel is one of the most respected Travel Management Companies in the industry providing our customers with smart consultation, tailored solutions and a true partnership. Our specific focus on the mid-market means our travel experts deliver personalized service to every client.

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