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Burlington, Canada Kiehl's Since 1851 Full time

Kiehl's Since 1851 was founded as an old-world apothecary in New York's Lower East Side neighborhood. From our earliest days, our staff has personalized every contact with a Kiehl's customer. Our fine formulations have always been made with the most unique natural ingredients found the world over.

Today, we serve customers everywhere with skin and hair care formulas derived from the most unique natural ingredients. By combining tried-and-true methods with the latest innovations from around the world, we assure the high level of quality and efficacy our customers have come to expect from Kiehl's for more than 165 years.

We have an exciting opportunity to join the Kiehl's family as Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by the management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store's business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities

Regular attendance and timeliness for all scheduled shifts
- Assist Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by management team
- Enforce company policies and procedures
- Perform open and close procedures for the store
- Provide training to new store employees
- Effectively execute visual directives, education selling tools, and customer service standards
- Utilize resources, eliminate roadblocks and drive process improvement
- Intermittent supervision required

Experience
- 2+ years of specialty retail store experience
- Working knowledge of store operation procedures
- Highly resourceful, flexible and able to solve problems in a timely manner
- Willing to work flexible hours, including nights and weekends