Housing First Case Manager

Wood Buffalo Wellness Society is a registered, non-profit organization operating programs under the Community Plan on Homelessness as well as the Mark Amy Treatment Centre.

Our Vision: A community where all are housed and free of addiction.

Our Mission: We do this by providing culturally appropriate programs and support for addiction treatment and housing to individuals and families, focusing our efforts towards Indigenous communities, reconciliation, and wellness.

We are seeking two Housing First Case Managers to join our Community Services Team.

We offer competitive wages and benefits within a demanding but supportive work environment. We are an equal opportunity employer. As an agency grounded in First Nation traditional values, preference is given to applicants of Indigenous, Metis and Inuit ancestry. Please self Identify Indigenous heritage in a cover letter.

Position Title: Housing First Case Manager.

This staff position encompasses a variety of duties, including assessment, support, intervention, advocacy, consultation, education, referral and case management inclusive of a superior level of oral and written reporting. The successful applicant will have a comprehensive understanding of, and belief in, Housing First Principles. All team members must possess the ability to offer support, empathy and compassion to clients in a non-judgmental and professional manner.

Position Profile: Full-time; Primarily Monday-Friday, with ability to participate in Flex Time Scheduling); 40 hours/week.

Direct Supervisor: Community Services Team Lead.

Qualifications:

- Preference given to applicants of Indigenous, Metis and Inuit ancestry
- Knowledge of intergenerational impacts of colonization on Indigenous peoples of Canada
- Knowledge of Cree and Dene communities and culture of our region
- A comprehensive understanding of Housing First Principles;
- Preferred: Degree or Diploma in Social Work, Psychology or complimentary field of study

(A combination of education, skills and experience may be considered);
- Experience working with Homeless and other vulnerable populations;
- Strong Residential Tenancy Act knowledge base;
- Motivational Interviewing skills;
- Sound understanding of ethical Social Work boundaries and practices;
- Ability to work individually with mínimal supervision, as well as within a team;
- Ability to advocate for clients and issues related to homelessness;
- Excellent verbal and written communication skills;
- Strong organizational skills and the ability to meet deadlines;
- Valid Class 4 Driver's License (or ability to obtain within 3 months);
- Ability to provide Vulnerable Sector Criminal Record Check;
- Required to sign and abide by Code of Ethics and Oath of Confidentiality;
- Ability to speak indigenous language considered a strong asset;
- Willingness to engage in continuous learning opportunities--particularly with regards to Indigenous culture;
- Knowledge of our agency's Vision, Mission & Core Values and dedication to work within and towards these goals;
- Knowledge of relevant social issues facing our clientele such as homelessness, poverty, addiction, trauma, abuse, Indigenous culture and the effects of colonization.

Key Duties & Responsibilities:

- Conduct effective case management using a variety of assessment tools, intake and information gathering;
- Develop, implement and monitor and adjust case management plans in consultation with client(s), team and supervisor to achieve the outcomes of the individuals and families being served.
- Provide counselling, mentoring and coaching to individuals and families in an individual and/or group setting.
- Determine and make appropriate referrals to external providers and/or services;
- Advocate on behalf of clients with other community service providers to ensure all clients receive all services to which they are entitled;
- Provide support and psychosocial education to clients;
- Accurate, timely attention to all required record-keeping and documentation;
- Participate in ongoing program development evaluation and quality improvement opportunities;
- Establish and maintain positive working relationships with other community service providers;
- Participation in ongoing training opportunities;
- Participation in other duties and projects assigned by the Team Lead or Executive Director.

**Salary**: $30.70-$34.03 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Vision care

Flexible Language Requirement:

- English not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- Do you wish to self-identify as Indigenous person in Canada such as First Nation, Metis or Inuit?

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Case Management: 1 year (preferred)

Work Location: One location