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Receptionist

3 weeks ago

Toronto, Canada S.T.A.R.T. Clinic for Mood and Anxiety Disorders Full time

Hours of Work: Full time (Mon-Fri, 9am -5pm)

Duties and Responsibilities include but not limited to:

- Patient registration
- Validation of OHIP health cards
- Answering phone calls
- Screening patients over the phone
- Scheduling of patient appointments & consult requests
- Document Processing: Filing, Scanning and assigning patient results, Faxing, Sorting and distributing mail
- Managing patient flow within the clinic
- Follow up on consultation appointments for patient
- Stocking and cleaning exam rooms and patient reception areas, and meeting/group rooms
- Maintaining Patient Confidentiality
- Assisting patients & physicians with completing forms and documentation

Qualifications/Skills
- Minimum Grade 12 or equivalent as recognized by the Province of Ontario Ministry of Education
- Medical Office Assistant certificate/Medical Office Administration diploma or 1-2 years recent receptionist experience in a health care environment
- Administrative experience in a health care setting preferred.
- Experience with EMR systems (PS Suites ) and an excellent level of computer proficiency
- Ability to work independently and as a team
- Ability to organize and prioritize workload
- Excellent communication and interpersonal skills
- Ability to multi-task in a fast paced environment
- Punctuality
- English first language

**Salary**: ($17-$20/hour)

Work remotely
- No

**Job Type**: Full Time

**Salary**: $17.00-$20.00 per hour

Schedule:

- Monday to Friday
- Flexibility with schedule to cover vacation time for other administrators
- Some weekends required from time to time

Work Location: In person downtown

**Summary**

As a Receptionist, you will be the first point of contact for our organization, providing exceptional customer service and administrative support. Your core skills in Microsoft Office, data entry, and multi-line phone systems will be essential in managing front desk operations and ensuring smooth communication. You will also utilize your clerical experience and filing abilities to maintain organized records. With a high school diploma or GED and proficiency in EMR systems, you will contribute to a welcoming environment while supporting our team in delivering outstanding service to clients.

Pay: $17.00-$20.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person