Move Manager

2 weeks ago


Edmonton, Canada Quality Move Management Full time

Are you looking for a company you can “move” with? We are a growing organization with over 25 years in the relocation industry, and our team is packed with adaptable, committed individuals who live and breathe excellence. Our reputation sets us apart from other moving companies because of our constant commitment to quality, paying close attention to each moving detail. QMM was named Allied Van Lines Agent of the Year in 2021. Our team is composed of diverse professionals dedicated to providing an outstanding moving experience to our corporate and private clientele. We are on a mission to expand our team with driven, enthusiastic employees who are ready to join an exhilarating industry

**What You Will Be Doing**
- Proactive and timely communication with the client throughout the relocation process
- A hands-on approach to our relocation process
- Track incoming shipments and have stellar communication skills
- Educate client on import/export customs requirements as well as the relocation process
- Ensure to meet all Customs requirements for import and export shipments
- Keep our systems up to date
- Schedule services to and from the ports with our service partners
- Build a rapport with our clients
- Print Paperwork
- Perform administrative tasks including scanning paperwork and creating files

**What You Will Bring**
- Minimum 2 years experience in a client-focused role within an office environment
- The ability to exceed client expectations and the natural ability to build rapport with others
- Superior multi-tasking skills
- An excellent command of the English language, both verbal and written
- Strong computer skills and the ability to type a minimum of 50-60 wpm
- Strong problem-solving skills with an ability to analyze and identify client needs
- Excellent customer service skills
- Naturally energetic and a committed team player with a passion for success

**What Can We Offer You for All Your Hard Work?**
- Group Benefits including extended health and dental - after the probationary period
- Paid time off - Vacation and Sick Days
- Discounted Storage & Packing Materials
- Flexible Work Policy
- COVID Protocols
- Tuition Reimbursement

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Profit sharing
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay


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