Manager

**JOB DESCRIPTION (full-time)** **RESPONSIBILITIES** include, but are not limited to the following: **Training** - Ensure personal attention is being provided by trainers during every 9Round workout with high energy and with the ability to multitask, participate as necessary - Ensure trainers are explaining and demonstrating exercises in a manner that provides the best workout each and every time, while motivating members to reach their personal fitness goals, participate as necessary **Selling** - Sell memberships with a focus on total revenue brought in each month - Achieve monthly sales goals established with owner - Develop strategy for and manage 9Round Social Media Presence (Facebook, Instagram, and others) by creating content and videos that build brand loyalty and increase exposure to all potential demographics. - Develop and execute monthly marketing plans with owner, within a monthly budget, which may include the following, or others: Trade Shows, Health Fairs, Business to Business relationships, corporate partnerships - Personalized and engaging lead generation/re-generation and follow up to convert prospects into members - Maintain excellent customer service with current members, follow up with them to keep them engaged with our 9Round Family, and cultivate member referrals - Resolve past due memberships **Cleaning** - Ensure the gym is kept clean and all equipment organized and in working order at all times. - Ensure all Opening & Closing Procedures are completed as scheduled and outlined. - Develop a scheduled cleaning program and ensure team members carry out tasks in a high quality, timely manner - Order inventory and supplies as needed **Operations** - Work closely with owner to hire, properly train, and motivate employees - Drive the educational training, development, and performance review of employees in a timely manner, and help facilitate the latest knowledge in the fitness industry - Conduct monthly team trainings/meetings and inform employees of all marketing promotions and new policies, and provide guidance toward achieving individual career and company goals - Provide sales support and training to staff to maintain a high conversion rate - Manage work schedule for all employees - Mediate and resolve employee relations matters - Maintain a focus on keeping expenses low, including payroll expenses, to maximize profit growth - Ensure employees consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness - Maintain the security and safety of the gym, members, guests, and confidential information - Any and all duties required to run a successful, profitable gym that adheres to the Franchise Standards - Completion of 9Round Certified Trainer Program - Completion of all 9Round Corporate Training Modules - Training experience for personal or group fitness - Sales experience with demonstrated ability to drive sales and meet established goals - Proven leadership ability in an educational, fitness or professional setting - Clear and articulate communication skills - Efficient time management skills - Current CPR/AED certification - Computer literacy - Physical effort required to carry out daily duties such as lifting supplies and gym equipment potentially in excess of 50lbs. **Preferred**: - Degree in related field (ex: Exercise Science, Physiology, Kinesiology, Sports Management) - Sales experience with demonstrated ability to drive sales and meet established goals - Current national training certification - Bachelor's degree **QUALITIES FOR SUCCESS IN THIS POSITION** - Physically fit and committed to living a healthy lifestyle - Passionate, intelligent and knowledgeable regarding the fitness industry - Detail oriented, hardworking, accountable - Creative, personality, high energy personality that is contagious - Someone who wants to have FUN, SMILE and LAUGH at work - Strong leadership ability with the understanding that there is no "I" in team - Ability to work independently, as well as with a team - Comfortable closing sales by building relationships and selling the value of 9Round - Comfortable creating videos and content in a gym setting. Creative thinking and ability to execute a formal marketing plan - Develop new business and marketing opportunities while fostering the relationship with current members - Must be available to be in the gym building relationships with members a set number of hours each week - Professional, above all else **BENEFITS** - 9Round Trainer Certification Program - Uniform and Equipment Starter Kit - Bonus opportunities - Complimentary gym membership for yourself and significant other - Access to 9Round Nutrition Portal - Eligible for promotion to a higher-level management position - NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ens