Field Service Technician

**Field Service Technician**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
ABB’s Electrification organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy. The Field Service Technician will provide technical and business leadership to support customer’s power delivery needs. The person will have a high level of technical and mechanical expertise, be capable of planning, leading and executing power delivery work with the highest level of safety & environmental compliance, understand business profitability, and develop great customer relationship.

**Your responsibilities**:

- This role requires strong hands-on power delivery service, technical and mechanical skills, leadership, business acumen and highly effective communication skills.
- Test, commission, program, troubleshoot, repair, upgrade, retrofit and install high, medium and low voltage power system equipment. Relay capability, test, commission, troubleshoot, upgrade, retrofit various types of protection and control would be an asset.
- Test transformers oil & dry types.
- Test, commission, troubleshoot, repair, erect, upgrade, various switchgear and voltage ratings.
- Develop service work scopes and assist with estimates for proposal activities.
- Schedule and execute jobs on-time and on-budget with world-class quality.
- Plan, coordinate, lead and direct activities for self and team to maximize productivity, utilization and profitability.
- Understand customer and market dynamics and implement strategy consistent with ABB objectives.
- Reach out to customers to grow service opportunities & suggest recommendations. Work closely with our sales team to maintain, develop and expand customer base.
- Identify and implement cost and process improvements and standardization to continuously improve cost productivity.

**Your background**:

- 5+ years proven track record servicing some of the above equipment.
- Familiarity with environmental protection procedures and basic electrical safety practices.
- Make a work site and site activities safe for self and all other members of the site team.
- Strong mechanical aptitude and hands-on capability.
- Ability to understand documented instructions, procedures and electrical drawings, and develop the same.
- Well organized.
- Familiar with test equipment and testing procedures for power delivery.
- Computer literate.
- Excellent English written and oral skills.
- Ability to travel locally and nationally 50% of the time, work overtime/weekends and respond to weekend and off-hours service requests as required.
- Engineer or Certified Electrical Technologist with Journeyman Electrician certification is an asset, with proven experience.
- Ability to work independently and lead a project / work scope / team with a minimum of supervision.
- Excellent team player.
- Exceptional communication, interpersonal and leadership skills, and ability to develop and maintain strong relationships with customers and team members.
- Entrepreneurial, customer focused with ability to generate work and develop strong customer relations.

**Benefits**:

- Retirement plan
- Healthcare plan
- Accident insurance
- Wellbeing program

**More about us**: